We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"This is stable and scalable."
"NGAV and EDR features are outstanding."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"With Symantec, I always know this tool will be reliable and with the latest protection."
"Helps to protect our organization from known attacks."
"The installation was very easy."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"ATP is really impressive, and with EDR, it is the best solution I have ever known."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"This product is valuable for ransomware protection, general malware protection, and network exploitation protection."
"Technical support is good."
"The performance is good."
"The agentless protection is very nice in Trend Micro."
"Signatures are frequently updated."
"There are compliance issues for legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime."
"The solution is quite secure."
"There is no competition for this product, as no other product provides HIPS, host-firewall, and anti-malware together."
"It integrates well with the cloud; for example, AWS, and Google Cloud Provider."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"FortiEDR can be improved by providing more detailed reporting."
"ZTNA can improve latency."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"The enterprise edition does not report attacks on external devices."
"There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"I would like to see improvements in the anti-virus and the device control features."
"In the solution, servers often go offline for various reasons, requiring us to manually check the cause or issue, such as connectivity issues, and to find out why the agent went offline."
"They are still working on the company integration from TippingPoint because this was a recent acquisition from a few years ago. So, a Tipping Point integration with Deep Security, having one single pane of glass dashboard, would provide us a simple use case."
"f it had the capability of generating retroactive alerts it would be helpful."
"The updates for legacy systems are not rolled out frequently."
"Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement."
"Another issue is if I want to suggest this solution to a customer, we won't get the pricing immediately, which is a major problem."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
"The cost is very high."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, VMware Carbon Black Endpoint and Trellix Endpoint Security.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.