Most Helpful Review
Handles the important task of virtual patching, although the agent-based version has performance issues
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems.
This solution helps in that I can control quite a few computers from our central location, with ease.
The solution is completely scalable.
The solution is very stable.
The features I find the most valuable are the protection, the encryption, and the DLP.
I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well.
The most valuable features of this solution are that it is really easy to use, and it is secure.
The feature I find most useful is the console for reporting.
The most valuable feature is the virtual patching.
The vulnerability scanning reduces false positives by quite a bit.
The most valuable features are web security, email filtering, and content filtering.
It has improved functions by bringing us complete security on our clients' virtual environment.
It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud.
Deep Security enables us to bridge the gap between patching windows using the Virtual Patching feature. This allows us to make sure full patching is tested properly in our testing environments before rollout.
It provides a comprehensive feature set and a strong security baseline for us with integrations into other security tools.
There are compliance issues for legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime.
It is only available to use on computers with higher-end specs.
In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices.
The Centralized Management could be improved.
The reporting function needs to be more user friendly in general.
The detection and response can always be improved.
If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good.
Reporting in this solution needs improvement.
The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections.
When implementing this solution, sometimes we have challenges with SQL migration.
The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future.
The support for email protection can be improved.
It needs better global visibility of the virtual environment.
I would like them to add EDR features, moving away from traditional signature-based anti-malware.
The default reports provided don't provide much insight.
I would rate tech support in the range of six to eight out of 10. Time to provide solution could be improved.
It needs to improve its integration with a lot of other products. This should be in the road map because we have a lot of SaaS-based appliances which are not connected with each other.
Pricing and Cost Advice
We pay our licensing fees on a yearly basis, and everything is included in that price.
The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.
The problem is Symantec is more expensive than other vendors.
We receive a discounted price for this solution because we are a non-profit organization.
Compared to other products and brands here in Mexico, the price is okay, somewhere in the middle. Our solution is unique in that it can adapt to a variety of pricing and licensing constraints considering we have the corporate, government, and academic mandates. The
Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good.
We pay on a yearly basis...
Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license.
Some of our customers complain about the cost of this solution.
The cost is approximately six thousand Qatari Riyal ($1650 USD) per user.
Purchasing this solution through the AWS Marketplace was secure and quick. AWS has good prices for a good product.
The training needs improvement. It is expensive (classroom training), and it is often hard to find answers by yourself using the documentation.
The AWS licensing model is scalable and easy to use, but could do with tiered discounts. I am not sure how well this model will scale when we start to use Auto Scaling with AWS resources.
We are an original partner with AWS, so a couple of customers chose to directly take it from AWS Marketplace. A couple of customers will want us to take care of the billing. So, it's a mixed type of reaction that we receive from the customer.
The price is reasonably good as compared to other products into the market.
Purchasing on the AWS Marketplace is like shopping on Amazon Prime.
out of 57 in Endpoint Protection for Business
Average Words per Review
out of 6 in Virtualization Security
Average Words per Review
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Also Known As
|Symantec EPP||Deep Security|
Symantec Endpoint Protection is a powerful endpoint antivirus software solution, which provides multiple layers of protection against all types of known and unknown threats. Powered by SONAR and Symantec Insight, Symantec Endpoint Protection combines all the security tools that you could require into one proactive solution.
It integrates antivirus, firewall, antispyware, intrusion prevention, application control and device control, and allows you to manage all of these tools centrally from one agent. Upgrades happen automatically, and the software offers seamless migration from previous versions.
This solution maximizes the security and performance of physical and virtual systems, and is compatible with multiple operating systems, such as Windows, Mac and Linux. Symantec Endpoint Protection is recommended for environments with more than 250 users.
The Trend Micro Cloud and Data Center Security solution protects applications and data and prevents business disruptions, while helping meet regulatory compliance. Whether you are focused on securing physical virtual, cloud, or hybrid environments, Trend Micro provides the advanced server security you need with the Trend Micro™ Deep Security™ platform.
Learn more about Symantec Endpoint Protection (SEP)
Learn more about Trend Micro Deep Security
|Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.||Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada|
Financial Services Firm9%
Software R&D Company25%
Comms Service Provider11%
Financial Services Firm7%
Financial Services Firm33%
Software R&D Company35%
Comms Service Provider9%