We performed a comparison between Symantec Endpoint Security and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"The setup is pretty simple."
"Forensics is a valuable feature of Fortinet FortiEDR."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The antivirus and antimalware features are good."
"Great security and very user friendly."
"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."
"It's good for large organizations. It's able to handle a lot of users."
"The most valuable features of this solution are that it is really easy to use, and it is secure."
"One of the most valuable features is the ability to manage antivirus security. There is an admin console that helps you make policies and do deployment of the clients, to make them reachable and to deploy updates."
"The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."
"Easy to use solution."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"It can be managed from the cloud."
"I use this solution for data blocking, software protection, and frame protection."
"The most valuable features are the anti-malware and antivirus capabilities."
"Able to quarantine any malware."
"Technical support was perfect."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"ZTNA can improve latency."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The only minor concern is occasional interference with desired programs."
"The solution should address emerging threats like SQL injection."
"We find the solution to be a bit expensive."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
"There is room for improvement in the zero-day threat detection system."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful."
"SONAR could be improved. The false/positive rate is a little high."
"Could include additional features such as an intrusion prevention system."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"The endpoint protection could always be stronger."
"No built-in vulnerability scanner for management solutions."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"The cost is very high and it should be lower to be more competitive."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our Symantec Endpoint Security vs. Trend Micro ServerProtect report.
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