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Most Helpful Review
Find out what your peers are saying about Symantec Messaging Gateway vs. TitanHQ SpamTitan and other solutions. Updated: July 2021.
521,637 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."

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"The feature that I like the best is the fingerprinting concept.""The cloud-based interface is very user-friendly.""The solution is excellent at blocking spam.""The setup is pretty simple.""It is a solid and stable product.""I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.""Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."

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"The solution is not hard to manage.""I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers."

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Cons
"The reporting functionality needs to be improved.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."

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"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports.""This product would benefit from better integration with Symantec Endpoint Protection.""They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy.""In a later release, it would be nice if the messaging gateway supported the cluster feature.""Sometimes the solution picks up false positive for viruses during scans.""What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.""It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."

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"The solution is very slow, it crashes and we have difficulties getting emails.""The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"

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Pricing and Cost Advice
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.""In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""The licensing was all transferred.""Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service.""Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco.""There are additional fees for adding features."

More Cisco Secure Email Pricing and Cost Advice »

"A subscription for technical support costs extra.""It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email.""The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

More Symantec Messaging Gateway Pricing and Cost Advice »

"The price of this solution is low. When you do purchase everything is included in the licensing cost.""We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."

More TitanHQ SpamTitan Pricing and Cost Advice »

report
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521,637 professionals have used our research since 2012.
Questions from the Community
Top Answer: The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.
Top Answer: With respect to transferring policies and licenses, Smart Licensing has really improved the overall licensing model for… more »
Top Answer: The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a… more »
Top Answer: Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be… more »
Top Answer: It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms… more »
Top Answer: We use it for content filtering and malware protection.
Top Answer: The solution is not hard to manage.
Top Answer: The price of this solution is low. When you do purchase everything is included in the licensing cost.
Top Answer: The solution is very slow, it crashes and we have difficulties getting emails. In an upcoming release, I would like to… more »
Popular Comparisons
Also Known As
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Symantec.cloud, Symantec Email Security.cloud
Learn More
Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

Symantec’s on-premises email security solution begins with Messaging Gateway which provides essential inbound and outbound messaging security including, powerful protection against the latest messaging threats including ransomware, spear phishing, and business email compromise, It catches more than
99 percent of spam with a less than 1 in 1 million false positives, and effectively responds to new messaging threats with real-time automatic antispam and antimalware updates. Messaging Gateway combines multilayer protection technologies that effectively detect, block, and quarantine suspicious email

SpamTitan blocks spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Offer
Learn more about Cisco Secure Email
Learn more about Symantec Messaging Gateway
Learn more about TitanHQ SpamTitan
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Top Industries
REVIEWERS
Energy/Utilities Company21%
Retailer16%
Manufacturing Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company21%
Financial Services Firm5%
Government5%
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company23%
Financial Services Firm9%
Government8%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider24%
Energy/Utilities Company9%
Government6%
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise23%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise28%
Large Enterprise67%
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
No Data Available
Find out what your peers are saying about Symantec Messaging Gateway vs. TitanHQ SpamTitan and other solutions. Updated: July 2021.
521,637 professionals have used our research since 2012.

Symantec Messaging Gateway is ranked 8th in Email Security with 7 reviews while TitanHQ SpamTitan is ranked 22nd in Email Security with 2 reviews. Symantec Messaging Gateway is rated 8.2, while TitanHQ SpamTitan is rated 7.6. The top reviewer of Symantec Messaging Gateway writes "Good fingerprinting and keyword rules, but it needs to better support unstructured data discovery". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Seamless email categorization, powerful antivirus scan engines, and reliable". Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection, Proofpoint Email Protection, Fortinet FortiMail, Fortinet FortiMail Cloud and Microsoft Defender for Office 365, whereas TitanHQ SpamTitan is most compared with Barracuda Essentials, Fortinet FortiMail, Proofpoint Email Protection, IRONSCALES and Microsoft Exchange Online Protection. See our Symantec Messaging Gateway vs. TitanHQ SpamTitan report.

See our list of best Email Security vendors.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.