We performed a comparison between Symantec Messaging Gateway and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a solid and stable product."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The solution is stable and the performance is good."
"Messaging Gateway is stable."
"It has very good capabilities for managing malware."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The solution is "set and forget". You pay for it and everything is done for you."
"The email and the signature based protection is the most valuable feature."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"It does a good job of ensuring users are not compromised via email."
"The technical support is good."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The solution's initial setup process was easy since it was deployed on the cloud."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Sometimes the solution picks up false positive for viruses during scans."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"This product would benefit from better integration with Symantec Endpoint Protection."
"They really need to create a good package that competes with Microsoft."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"There needs to be more documentation for the product."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"They need to adjust the spam filtering and make it stronger."
"The send box needs improvement to match other products."
"The patch management could improve in Trend Micro Email Security."
"The enterprise security feature needs improvement."
"The product must provide better customization features."
Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Symantec Messaging Gateway is rated 8.2, while Trend Micro Email Security is rated 8.0. The top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Proofpoint Email Protection, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Sophos Email. See our Symantec Messaging Gateway vs. Trend Micro Email Security report.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.