We performed a comparison between Symantec Messaging Gateway and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"It is a solid and stable product."
"The anti-malware and spam features are valuable."
"Symantec’s spyware and malware signature database is very good compared to other products."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"Messaging Gateway is stable."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The setup is pretty simple."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"It could be more scalable."
"They really need to create a good package that competes with Microsoft."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"The solution's pricing could be improved."
"The product's pricing could be more flexible."
More Trend Micro InterScan Messaging Security Pricing and Cost Advice →
Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews while Trend Micro InterScan Messaging Security is ranked 15th in Secure Email Gateway (SEG) with 2 reviews. Symantec Messaging Gateway is rated 8.2, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Trend Micro Email Security, whereas Trend Micro InterScan Messaging Security is most compared with Trend Micro Email Security and Microsoft Exchange Online Protection (EOP). See our Symantec Messaging Gateway vs. Trend Micro InterScan Messaging Security report.
See our list of best Secure Email Gateway (SEG) vendors.
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