We performed a comparison between Symantec Messaging Gateway and Trustwave Secure Email Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is "set and forget". You pay for it and everything is done for you."
"It has very good capabilities for managing malware."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"Symantec is a secure product."
"The solution is excellent at blocking spam."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The anti-malware and spam features are valuable."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The solution takes up a lot of memory."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"This product would benefit from better integration with Symantec Endpoint Protection."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"It could be more scalable."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
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Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews while Trustwave Secure Email Gateway is ranked 15th in Secure Email Gateway (SEG) with 2 reviews. Symantec Messaging Gateway is rated 8.2, while Trustwave Secure Email Gateway is rated 7.0. The top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". On the other hand, the top reviewer of Trustwave Secure Email Gateway writes "Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI". Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Trend Micro Email Security, whereas Trustwave Secure Email Gateway is most compared with Microsoft Exchange Online Protection (EOP) and Microsoft Defender for Office 365. See our Symantec Messaging Gateway vs. Trustwave Secure Email Gateway report.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.