Symantec Proxy vs Zscaler Internet Access comparison

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Lookout Logo
402 views|321 comparisons
71% willing to recommend
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2,516 views|2,049 comparisons
76% willing to recommend
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15,932 views|10,470 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Symantec Proxy and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Symantec Proxy vs. Zscaler Internet Access Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is stable.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."

More Lookout Pros →

"It's a stable solution.""The Symantec antivirus suite and the proxy component are the most valuable feature.""It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges.""The most valuable feature of Symantec Proxy is the support and autoscaling.""Symantec Proxy’s technical support is very good.""The most valuable feature is the caching.""The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link.""The initial setup of Symantec Proxy is easy."

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"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.""One on the main benefits is protection all time from anywhere.""The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.""The protection is most valuable.""Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.""The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN.""The most valuable feature is bandwidth control.""The solution replaces multiple vendor technologies with one which makes it worth the cost."

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Cons
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."

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"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy.""Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement.""Symantec Proxy needs to include content management capabilities.""The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature.""The solution could improve by having better documentation.""One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM.""Support response time and case resolution could be improved.""The initial setup can be somewhat complex, and deploying the system can take some time."

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"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.""We'd like to have more plugins and integration.""In terms of user experience, it could be better.""If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal.""An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.""I would like to see more training and video documentation.""Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.""The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."

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Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
  • "It's expensive. Clients often go to other products."
  • "Licensing is based on a subscription."
  • "The price is too expensive compared with that of another solution."
  • "There are no licensing fees required."
  • "There is a license needed to use Symantec Proxy."
  • "Our cost was based on a three-year upfront CapEx contract."
  • "Symantec Proxy has different expiry dates and renewal dates, which is a problem, so Broadcom should improve the licensing renewal process for the solution."
  • More Symantec Proxy Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer:The tool's most valuable features are content-to-content filtration and SCCM protection.
    Top Answer:The solution is very expensive. I rate the pricing a nine out of ten. The price is an issue for our customers… more »
    Top Answer:Symantec Proxy needs to include content management capabilities.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    CipherCloud
    Blue Coat Encrypted Traffic Management, ProxySG Appliance
    ZIA
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Symantec Proxy is designed to provide web security, web access control, and secure web gateway functionalities for organizations. It helps protect against web-based threats, enforce web usage policies, and provide secure access to internet resources.

    Symantec Proxy Benefits:

    • Easy to use
    • Comprehensive security features
    • Ability to block malicious websites and applications
    • Efficient management of network traffic
    • Scalable and compatible with various operating systems and devices
    • Highly rated customer support and technical assistance

    Symantec Proxy Features:

    • Web Filtering: Symantec Proxy offers web filtering capabilities to control and manage web access based on predefined categories or custom policies.
      1. Malware Protection: The solution incorporates malware detection and prevention mechanisms to identify and block web-based threats, such as malware, viruses, and phishing attacks. 
      2. URL Filtering: Symantec Proxy uses URL filtering to categorize and assess the reputation of web domains and URLs in real-time. 
      3. SSL/TLS Inspection: The proxy solution supports SSL/TLS decryption and inspection to examine encrypted web traffic for potential threats or policy violations. 
      4. Data Loss Prevention (DLP): Symantec Proxy may include data loss prevention capabilities to prevent the unauthorized exfiltration of sensitive data through web channels. 
      5. User Authentication and Access Control: The solution supports user authentication and access control mechanisms to enforce user-based policies and provide secure internet access.
      6. Reporting and Analytics: Symantec Proxy provides reporting and analytics capabilities to monitor web usage, user activities, security events, and compliance violations.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by Symantec Proxy users. 

      PeerSpot user, Consultant at a financial services firm, says that Symantec Proxy "...enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."

      PeerSpot user, General Manager & founder at a engineering company, writes that Symantec Proxy has "A complex deployment, no proper user reporting, and a proxy component that works."

      Muhammad Salahuddin, Unit Head - Network and Security Solutions at FPM Solutions, states that Symantec Proxy has "Good URL filtering but is expensive and doesn't have good technical support services."

        Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

        Zscaler Internet Access Features

        Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

        • Proxy (native SSL)
        • IPS and advanced protection
        • Cloud sandbox
        • DNS security
        • Cloud firewall
        • URL filtering
        • Bandwidth control
        • DNS filtering
        • Cloud DLP w/EDM and IDM
        • Cloud access security broker (CASB)
        • Cloud security posture management (CSPM)
        • CloudBrowser isolation
        • Cloud secure web gateway (SWG)
        • Zero trust network access (ZTNA)
        • Digital experience monitoring

        Zscaler Internet Access Benefits

        There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

        • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
        • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
        • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
        • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

        Reviews from Real Users

        Below are some reviews and helpful feedback written by Zscaler Internet Access users.

        A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

        Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

        An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

        Sample Customers
        Jefferies
        Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
        Top Industries
        VISITORS READING REVIEWS
        Computer Software Company20%
        Financial Services Firm10%
        Manufacturing Company10%
        Government6%
        REVIEWERS
        Financial Services Firm42%
        Comms Service Provider17%
        Government8%
        Marketing Services Firm8%
        VISITORS READING REVIEWS
        Computer Software Company16%
        Financial Services Firm14%
        Manufacturing Company11%
        Government7%
        REVIEWERS
        Comms Service Provider30%
        Computer Software Company15%
        Pharma/Biotech Company11%
        Financial Services Firm11%
        VISITORS READING REVIEWS
        Educational Organization19%
        Computer Software Company14%
        Financial Services Firm9%
        Manufacturing Company8%
        Company Size
        VISITORS READING REVIEWS
        Small Business22%
        Midsize Enterprise16%
        Large Enterprise62%
        REVIEWERS
        Small Business33%
        Midsize Enterprise11%
        Large Enterprise56%
        VISITORS READING REVIEWS
        Small Business17%
        Midsize Enterprise18%
        Large Enterprise66%
        REVIEWERS
        Small Business29%
        Midsize Enterprise16%
        Large Enterprise55%
        VISITORS READING REVIEWS
        Small Business18%
        Midsize Enterprise28%
        Large Enterprise54%
        Buyer's Guide
        Symantec Proxy vs. Zscaler Internet Access
        March 2024
        Find out what your peers are saying about Symantec Proxy vs. Zscaler Internet Access and other solutions. Updated: March 2024.
        768,415 professionals have used our research since 2012.

        Symantec Proxy is ranked 15th in Secure Web Gateways (SWG) with 18 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Symantec Proxy is rated 7.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service and Trend Micro Web Security, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Symantec Proxy vs. Zscaler Internet Access report.

        See our list of best Secure Web Gateways (SWG) vendors.

        We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.