Compare Symantec ServiceDesk vs. Symphony SUMMIT IT Management Suite

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Ranking
53rd
out of 54 in Help Desk Software
Views
4
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
30th
out of 54 in Help Desk Software
Views
1,023
Comparisons
889
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: February 2021.
463,678 professionals have used our research since 2012.
Popular Comparisons
Also Known As
Summus IT Management Suite
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Overview

Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.

Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge. Leveraging latest technology trends like Operational Intelligence, Analytics and Automation to deliver best-in-class solutions to global customers under a single platform, SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises. The solution also provides tight integration across IT Operation functions delivering better efficiencies and higher ROI to CIO organizations. The SUMMIT Platform offers key differentiators to IT Operations Management including Operational Intelligence, Gamification, Runbook Automation, Application Control, Mobility Integration and Endpoint compliance monitoring and enforcement. Our Products: IT Service Management Software Asset Management Software Project Management Software Availability Management Software
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Sample Customers
Information Not Available
Magma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company57%
Comms Service Provider16%
Financial Services Firm9%
Non Profit7%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: February 2021.
463,678 professionals have used our research since 2012.

Symantec ServiceDesk is ranked 53rd in Help Desk Software while Symphony SUMMIT IT Management Suite is ranked 30th in Help Desk Software. Symantec ServiceDesk is rated 0.0, while Symphony SUMMIT IT Management Suite is rated 0.0. On the other hand, Symantec ServiceDesk is most compared with , whereas Symphony SUMMIT IT Management Suite is most compared with ServiceNow, BMC Remedy Asset Management, BMC Helix ITSM, SolarWinds NPM and JIRA Service Desk.

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