We performed a comparison between SymphonyAI IT Service Management and UserVoice based on real PeerSpot user reviews.
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SymphonyAI IT Service Management is ranked 23rd in IT Service Management (ITSM) with 5 reviews while UserVoice is ranked 18th in Customer Feedback Management. SymphonyAI IT Service Management is rated 7.8, while UserVoice is rated 8.6. The top reviewer of SymphonyAI IT Service Management writes "Good ticketing tool but limitations with integration". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". SymphonyAI IT Service Management is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, Microsoft Configuration Manager and IBM SmartCloud Control Desk, whereas UserVoice is most compared with .
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