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Syncapse Platform vs UserVoice comparison

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Syncapse Logo

Syncapse Platform

40 views|32 comparisons
UserVoice Logo

UserVoice

Read 5 UserVoice reviews
0 views|0 comparisons
100% willing to recommend
Buyer's Guide
Social CRM
March 2024
Executive Summary

We performed a comparison between Syncapse Platform and UserVoice based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Sprinklr, HootSuite and others in Social CRM.
To learn more, read our detailed Social CRM Report (Updated: March 2024).
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768,415 professionals have used our research since 2012.
Featured Review
Use Syncapse Platform?
Anonymous User
The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to...
We utilized the KB as our primary hub for product-based questions. We took all of our user guides to the cloud, as well as other client-facing... Read more →
Ranking
20th
out of 34 in Social CRM
Views
40
Comparisons
32
Reviews
0
Average Words per Review
0
Rating
N/A
18th
out of 18 in Customer Feedback Management
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Social CRM
March 2024
Download Free Report
Find out what your peers are saying about Salesforce, Sprinklr, HootSuite and others in Social CRM. Updated: March 2024.
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768,415 professionals have used our research since 2012.
Comparisons
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Syncapse
UserVoice
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Overview

Syncapse technologies and consulting services enable smarter marketing. Distilling the fire hose of social data into actionable consumer segments, we help brands get smarter about their audiences, across channels. This is Audience Relationship Management™ (ARM) in action.

Our platform can be custom-tailored to the needs of your brand and is supported by a global team of consulting experts. Partnering with global brands like Anheuser-Busch InBev, Coca-Cola, Diageo, L’Oréal and Reckitt Benckiser, we turn insight into action.

From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
Sample Customers
Fast-Moving Consumer Goods (FMCG), Consumer Packaged Goods (CPG)
PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
Buyer's Guide
Social CRM
March 2024
Download Free Report
Find out what your peers are saying about Salesforce, Sprinklr, HootSuite and others in Social CRM. Updated: March 2024.
DOWNLOAD NOW
768,415 professionals have used our research since 2012.

Syncapse Platform is ranked 20th in Social CRM while UserVoice is ranked 18th in Customer Feedback Management. Syncapse Platform is rated 0.0, while UserVoice is rated 8.6. On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". Syncapse Platform is most compared with , whereas UserVoice is most compared with .

We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.