Compare TaskUs vs. Teleperformance Contact Management Outsourcing

TaskUs is ranked 8th in Customer Management Contact Center Outsourcing while Teleperformance Contact Management Outsourcing is ranked 1st in Customer Management Contact Center Outsourcing. TaskUs is rated 0, while Teleperformance Contact Management Outsourcing is rated 0. On the other hand, TaskUs is most compared with Teleperformance Contact Management Outsourcing, Alorica Contact Management Outsourcing and TeleTech Contact Management Outsourcing, whereas Teleperformance Contact Management Outsourcing is most compared with TeleTech Contact Management Outsourcing, Alorica Contact Management Outsourcing and Sitel Contact Management Outsourcing.
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TaskUs
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Overview

TaskUs Customer Experience through MultiChannels & Services that includes:

  • Customer Service - Organizations work hard to win customers, but in today's competitive, on-demand world, these businesses must work even harder to keep them. Consumer expectations for quality customer experience continue to rise with little room for error.
  • Sales - One of the biggest drivers of growth stems from sales. To help clients' selling efforts remain focused by providing exceptional sales support from customer saves to proactive upselling and cross-selling.
  • Technical Support - With the digital age and the rapid growth of revolutionary technology, the need for technical support has risen as well, offering four tiers of technical support that can handle even some of the most challenging assignments.
  • Billing - When it comes to a business's finances, TaskUs understands the importance of accuracy when managing such sensitive information. Whether a company operates under a subscription-based or traditional e-commerce model, the solution support all steps of the billing process.
  • Outbound Support - When it comes to support, most people think of handling inbound issues, but proactive, outbound support can be a great way to delight customers. Outbound customer support and outbound sales are just two ways in which we can help take your offering to the next level.

Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:

  • Delivers multilingual communications across a wide variety of channels, aided by automation.
  • Manages and coordinates corrective action processes.
  • Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
  • Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.
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Sample Customers
42Floors Inc., iCracked, Thumbtack, BetterDoctor, Tinder, NextBigSound, Autodesk
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We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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