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114 views|68 comparisons
TeamViewer Servicecamp Logo
767 views|233 comparisons
Top Review
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
542,267 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"The price is approximately $70 per agent, per month."

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Questions from the Community
Top Answer: The two most valuable features are the portal and reporting.
Top Answer: The price is approximately $70 per agent, per month.
Top Answer: It needs better integration with other tools like Jira. Better reporting and better data management are also needed. I believe the way they're structured is the flat file. So it'd be better if they… more »
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Ranking
26th
out of 55 in Help Desk Software
Views
114
Comparisons
68
Reviews
1
Average Words per Review
628
Rating
7.0
32nd
out of 55 in Help Desk Software
Views
767
Comparisons
233
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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TeamViewer
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Overview

TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. Created by industry experts who lived through the struggles of being a B2B company in a B2C (business-to-consumer) support world, TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. 

With an emphasis on streamlined collaboration among teams and built around the entire B2B customer, rather than a focus on each individual contact or ticket, TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions.  

Founded in 2009, TeamSupport is headquartered in Dallas, Texas. Learn more at TeamSupport.com.

Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.

Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.

Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.

Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.

Offer
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Sample Customers
Nokia, American Lung Association, Fujifilm, NBA, Comcast
Information Not Available
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider36%
Computer Software Company22%
Government10%
Manufacturing Company7%
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
542,267 professionals have used our research since 2012.

TeamSupport is ranked 26th in Help Desk Software with 1 review while TeamViewer Servicecamp is ranked 32nd in Help Desk Software. TeamSupport is rated 7.0, while TeamViewer Servicecamp is rated 0.0. The top reviewer of TeamSupport writes "Stable, easy to install, and cost effective, but it needs better integration and data management". On the other hand, TeamSupport is most compared with , whereas TeamViewer Servicecamp is most compared with Zendesk Guide, Freshdesk, ManageEngine ServiceDesk Plus and Spiceworks.

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.