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TeamSupport vs TeamViewer Servicecamp comparison

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TeamSupport

Read 2 TeamSupport reviews
120 views|72 comparisons
100% willing to recommend
TeamViewer Logo

TeamViewer Servicecamp

474 views|126 comparisons
Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between TeamSupport and TeamViewer Servicecamp based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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768,246 professionals have used our research since 2012.
Featured Review
Anonymous User
Stable, easy to install, and cost effective, but it needs better integration and data management
It allows us to manage our customer's incidents for trouble tickets.
Use TeamViewer Servicecamp?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The price is approximately $70 per agent, per month."

    • More TeamSupport Pricing and Cost Advice →

    Information Not Available
    Ranking
    42nd
    out of 59 in Help Desk Software
    Views
    120
    Comparisons
    72
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    30th
    out of 59 in Help Desk Software
    Views
    474
    Comparisons
    126
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    DOWNLOAD NOW
    768,246 professionals have used our research since 2012.
    Comparisons
    Learn More
    TeamSupport
    TeamViewer
    Video Not Available
    Overview

    TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. Created by industry experts who lived through the struggles of being a B2B company in a B2C (business-to-consumer) support world, TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. 

    With an emphasis on streamlined collaboration among teams and built around the entire B2B customer, rather than a focus on each individual contact or ticket, TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions.  

    Founded in 2009, TeamSupport is headquartered in Dallas, Texas. Learn more at TeamSupport.com.

    Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.

    Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.

    Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.

    Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.

    Sample Customers
    Nokia, American Lung Association, Fujifilm, NBA, Comcast
    Information Not Available
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider11%
    Financial Services Firm7%
    Healthcare Company6%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise18%
    Large Enterprise41%
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    DOWNLOAD NOW
    768,246 professionals have used our research since 2012.

    TeamSupport is ranked 42nd in Help Desk Software while TeamViewer Servicecamp is ranked 30th in Help Desk Software. TeamSupport is rated 7.0, while TeamViewer Servicecamp is rated 0.0. The top reviewer of TeamSupport writes "Stable, easy to install, and cost effective, but it needs better integration and data management". On the other hand, TeamSupport is most compared with , whereas TeamViewer Servicecamp is most compared with Zendesk.

    See our list of best Help Desk Software vendors.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.