• Home
  • TeamSupport vs. UserVoice

TeamSupport vs UserVoice comparison

Cancel
You must select at least 2 products to compare!
TeamSupport Logo

TeamSupport

Read 2 TeamSupport reviews
120 views|72 comparisons
100% willing to recommend
UserVoice Logo

UserVoice

Read 5 UserVoice reviews
0 views|0 comparisons
100% willing to recommend
Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between TeamSupport and UserVoice based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
Download the complete report
768,246 professionals have used our research since 2012.
Featured Review
Anonymous User
Stable, easy to install, and cost effective, but it needs better integration and data management
It allows us to manage our customer's incidents for trouble tickets.
Anonymous User
The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to...
We utilized the KB as our primary hub for product-based questions. We took all of our user guides to the cloud, as well as other client-facing... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The price is approximately $70 per agent, per month."

    • More TeamSupport Pricing and Cost Advice →

    Information Not Available
    Ranking
    42nd
    out of 59 in Help Desk Software
    Views
    120
    Comparisons
    72
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    18th
    out of 18 in Customer Feedback Management
    Views
    0
    Comparisons
    0
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    DOWNLOAD NOW
    768,246 professionals have used our research since 2012.
    Comparisons
    Learn More
    TeamSupport
    UserVoice
    Video Not Available
    Overview

    TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. Created by industry experts who lived through the struggles of being a B2B company in a B2C (business-to-consumer) support world, TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. 

    With an emphasis on streamlined collaboration among teams and built around the entire B2B customer, rather than a focus on each individual contact or ticket, TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions.  

    Founded in 2009, TeamSupport is headquartered in Dallas, Texas. Learn more at TeamSupport.com.

    From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
    Sample Customers
    Nokia, American Lung Association, Fujifilm, NBA, Comcast
    PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    DOWNLOAD NOW
    768,246 professionals have used our research since 2012.

    TeamSupport is ranked 42nd in Help Desk Software while UserVoice is ranked 18th in Customer Feedback Management. TeamSupport is rated 7.0, while UserVoice is rated 8.6. The top reviewer of TeamSupport writes "Stable, easy to install, and cost effective, but it needs better integration and data management". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". TeamSupport is most compared with , whereas UserVoice is most compared with .

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.