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TeamSupport vs Vision Helpdesk comparison

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TeamSupport Logo

TeamSupport

Read 2 TeamSupport reviews
120 views|72 comparisons
100% willing to recommend
Vision Helpdesk Logo

Vision Helpdesk

Read 3 Vision Helpdesk reviews
165 views|94 comparisons
100% willing to recommend
Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between TeamSupport and Vision Helpdesk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
Download the complete report
768,246 professionals have used our research since 2012.
Featured Review
Anonymous User
Stable, easy to install, and cost effective, but it needs better integration and data management
It allows us to manage our customer's incidents for trouble tickets.
Webhost UK
The ​multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us.
We got Reseller Hosting , where we offer end use support to our reseller Clients, which is more of white-label help-desk support. Vision help-desk... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The price is approximately $70 per agent, per month."

    • More TeamSupport Pricing and Cost Advice →

    Information Not Available
    Ranking
    42nd
    out of 59 in Help Desk Software
    Views
    120
    Comparisons
    72
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    38th
    out of 59 in Help Desk Software
    Views
    165
    Comparisons
    94
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    DOWNLOAD NOW
    768,246 professionals have used our research since 2012.
    Comparisons
    Learn More
    TeamSupport
    Vision Helpdesk
    Overview

    TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. Created by industry experts who lived through the struggles of being a B2B company in a B2C (business-to-consumer) support world, TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. 

    With an emphasis on streamlined collaboration among teams and built around the entire B2B customer, rather than a focus on each individual contact or ticket, TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions.  

    Founded in 2009, TeamSupport is headquartered in Dallas, Texas. Learn more at TeamSupport.com.

    Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software. 

    Vision Helpdesk is ITIL/ ITSM Complaint PINKVerify Certified - Highly Secure, Reliable, and Scalable. 

    All products are available in SaaS and On-Premises versions. Trusted by 20000+ Companies since 2005 and Ranked as Top Customer Service Software's on various review websites.

    Sample Customers
    Nokia, American Lung Association, Fujifilm, NBA, Comcast
    Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    DOWNLOAD NOW
    768,246 professionals have used our research since 2012.

    TeamSupport is ranked 42nd in Help Desk Software while Vision Helpdesk is ranked 38th in Help Desk Software. TeamSupport is rated 7.0, while Vision Helpdesk is rated 10.0. The top reviewer of TeamSupport writes "Stable, easy to install, and cost effective, but it needs better integration and data management". On the other hand, the top reviewer of Vision Helpdesk writes "The ​multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". TeamSupport is most compared with , whereas Vision Helpdesk is most compared with BeyondTrust Remote Support and ServiceNow.

    See our list of best Help Desk Software vendors.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.