Compare TeamViewer Pilot vs. TeamViewer Tensor

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's easy enough to use."

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"This product is very simple to use and you can connect whether you are behind a firewall or not."

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Cons
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."

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"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

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Pricing and Cost Advice
"It is not an expensive product."

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"The pricing is a little bit on the higher side."

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Questions from the Community
Top Answer: It's easy enough to use.
Top Answer: It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly. This has to do with the remote side of the conversation.
Top Answer: This product is very simple to use and you can connect whether you are behind a firewall or not.
Top Answer: The pricing is a little bit on the higher side.
Top Answer: We would like to have an option to create subgroups, where only members of the subgroup have access to the other members. As it is now, anybody in a group can see all of the other members. Having the… more »
Ranking
18th
out of 34 in Remote Access
Views
292
Comparisons
218
Reviews
1
Average Words per Review
372
Rating
8.0
10th
out of 34 in Remote Access
Views
3,966
Comparisons
2,482
Reviews
1
Average Words per Review
314
Rating
9.0
Popular Comparisons
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Overview

TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

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Sample Customers
Information Not Available
GE Oil & Gas, Android Police, Smartlaunch
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company23%
Comms Service Provider21%
Manufacturing Company6%
Educational Organization5%
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: July 2021.
523,535 professionals have used our research since 2012.

TeamViewer Pilot is ranked 18th in Remote Access with 1 review while TeamViewer Tensor is ranked 10th in Remote Access with 1 review. TeamViewer Pilot is rated 8.0, while TeamViewer Tensor is rated 9.0. The top reviewer of TeamViewer Pilot writes "Easy to use and allows us to conduct illustrative, VR-like presentations to customers". On the other hand, the top reviewer of TeamViewer Tensor writes "Easy to configure, connects reliably, and allows us to perform administrative support tasks". TeamViewer Pilot is most compared with TeamViewer and TechSee, whereas TeamViewer Tensor is most compared with TeamViewer, Splashtop Remote Support, BeyondTrust Remote Support and Microsoft Remote Desktop Services.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.