We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The price is very competitive."
Earn 20 points
Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.
Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.
Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.
Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.
Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.
TeamViewer Servicecamp is ranked 32nd in Help Desk Software while Zendesk Support is ranked 16th in Help Desk Software with 3 reviews. TeamViewer Servicecamp is rated 0.0, while Zendesk Support is rated 8.4. On the other hand, the top reviewer of Zendesk Support writes "Seamless and easy to set up with a good Slack integration". TeamViewer Servicecamp is most compared with Zendesk Guide, Freshdesk, ManageEngine ServiceDesk Plus and Spiceworks, whereas Zendesk Support is most compared with Sendbird Desk and Kustomer.
See our list of best Help Desk Software vendors.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.