TeamViewer vs. Zoho Assist Comparison

TeamViewer

Zoho Assist

TeamViewer

Read 15 TeamViewer reviews.

23,270 views|20,419 comparisons

Zoho Assist

171 views|111 comparisons

Most Helpful Review

John DeMillion

Director of IT at Chester County Intermediate Unit

Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS

Coming from LogMeIn, TeamViewer's remote control quality, Host reliability, file-transfer capabilities and ability to support multiple simultaneous... Read more »

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Pricing and Cost Advice

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host.""The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money.""It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot.""TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it.""...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer...""It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license.""TeamViewer is $600 or $700 per port per year...""The cost is in the thousands of dollars per year."

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Ranking
1st out of 32 in Remote Access Views 23,270 Comparisons 20,419 Reviews 15 Average Words per Review 1,484 Rating 9.4	25th out of 32 in Remote Access Views 171 Comparisons 111 Reviews 0 Average Words per Review 0 Rating N/A
Popular Comparisons
Zoom vs. TeamViewer Compared 14% of the time. Microsoft Remote Desktop Services vs. TeamViewer Compared 13% of the time. GoToMyPC vs. TeamViewer Compared 9% of the time. Citrix Virtual Apps and Desktops vs. TeamViewer Compared 9% of the time. TeamViewer Tensor vs. TeamViewer Compared 8% of the time. See more TeamViewer competitors » + Add more products to compare	BeyondTrust Remote Support vs. Zoho Assist Compared 55% of the time. See more Zoho Assist competitors » + Add more products to compare
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TeamViewer	Zoho
Overview
TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.	Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
Offer
Learn more about TeamViewer Learn More	Learn more about Zoho Assist Learn More
Sample Customers
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross	Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
Top Industries
REVIEWERS Healthcare Company13% University9% Non Profit9% Energy/Utilities Company9% VISITORS READING REVIEWS Computer Software Company21% Comms Service Provider21% Educational Organization6% Government6%	No Data Available
Company Size
REVIEWERS Small Business45% Midsize Enterprise30% Large Enterprise25%	No Data Available

TeamViewer is ranked 1st in Remote Access with 15 reviews while Zoho Assist is ranked 25th in Remote Access. TeamViewer is rated 9.4, while Zoho Assist is rated 0.0. The top reviewer of TeamViewer writes "Allows us to access our devices on somebody else's network under their supervision, allaying security concerns". On the other hand, TeamViewer is most compared with Zoom, Microsoft Remote Desktop Services, GoToMyPC, Citrix Virtual Apps and Desktops and TeamViewer Tensor, whereas Zoho Assist is most compared with BeyondTrust Remote Support.

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