We performed a comparison between TeamViewer and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of TeamViewer is user-friendliness."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"TeamViewer has a good interface."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"This is the easiest product to use for videoconferencing."
"Zoom is stable and I haven't had any problems with it."
"The solution is stable and user-friendly."
"The solution is easy to navigate."
"It is very easy to use. The utilization of the network is very good."
"One of the biggest features of Zoom is its stability."
"You don't need to be technical in order to use it."
"The most valuable features are that you are able to share the screen, and draw on it."
"Voice communication and screen communication or face-to-face communication could be improved."
"I would like to see TeamViewer support multiple platforms."
"The solution could have better scalability."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"It becomes complicated to switch from one monitor to another for different windows."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"It should have ability to display notes in the computer list."
"The interface could be more user-friendly."
"We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. ......Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings."
"Zoom definitely has to be more secure, but I can't think of any anything else to change."
"I would like to see an integration with Microsoft."
"I don't know whose product is at fault, however, if you've ever had to go from Zoom to Teams to WebEx, it really messes around with your device settings."
"When the firewall is turned on, there have been issues with congestion that affects performance."
"The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time. Additionally, it would be a benefit to have easy Zoom room-like features for individuals using lightboards. There should be quick invitations and integration with Slack and Outlook."
"We have had some quality and lagging issues with video regardless of connection quality."
TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews while Zoom is ranked 1st in Virtual Meetings with 198 reviews. TeamViewer is rated 8.6, while Zoom is rated 8.4. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and GoToMyPC, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, Cisco Meeting Server and ON24 Platform. See our TeamViewer vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
