Compare TeamViewer vs. Zoom

TeamViewer is ranked 1st in Virtual Meetings with 9 reviews while Zoom is ranked 9th in Virtual Meetings with 3 reviews. TeamViewer is rated 8.6, while Zoom is rated 8.0. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoom writes "Easy to use, works well with low bandwidth, and saves us a lot of money in travel expenses". TeamViewer is most compared with LogMeIn Pro, Microsoft Remote Desktop Services and Webex, whereas Zoom is most compared with Skype for Business, TeamViewer and Adobe Connect. See our TeamViewer vs. Zoom report.
Cancel
You must select at least 2 products to compare!
TeamViewer Logo
18,777 views|16,449 comparisons
Zoom Logo
Read 3 Zoom reviews.
1,416 views|1,125 comparisons
Most Helpful Review
Find out what your peers are saying about TeamViewer vs. Zoom and other solutions. Updated: November 2019.
378,809 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town.It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine.TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing.TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them.It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things.The product and platform work well. That is why I have stay with them so long. The stability has typically been good.The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen.Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff.

Read more »

The most valuable feature of this solution is its ease of use.The best thing about Zoom is that it is very easy to use.

Read more »

Cons
On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved.If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training.You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic.Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone.The business interface is clunky and not well-documented.It should have ability to display notes in the computer list.

Read more »

It takes time to acclimate end users to the product.It is important for us to have Zoom integration with our Active Directory environment.

Read more »

Pricing and Cost Advice
It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot.TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it.The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money.TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host.

Read more »

Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense.

Read more »

report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
378,809 professionals have used our research since 2012.
Ranking
1st
out of 19 in Virtual Meetings
Views
18,777
Comparisons
16,449
Reviews
9
Average Words per Review
1,028
Avg. Rating
8.6
9th
out of 19 in Virtual Meetings
Views
1,416
Comparisons
1,125
Reviews
3
Average Words per Review
209
Avg. Rating
8.0
Top Comparisons
Compared 15% of the time.
Compared 13% of the time.
Compared 34% of the time.
Compared 26% of the time.
Compared 13% of the time.
Learn
TeamViewer
Zoom Video Communications
Overview
TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.

Zoom makes communication with prospects, employees, partners, and customers easier than ever. With Zoom’s high quality video and audio conferencing, you can collaborate with colleagues, give presentations, perform product demonstrations, and deliver company-wide messages to up to 10,000 attendees.

Offer
Learn more about TeamViewer
Learn more about Zoom
Sample Customers
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red CrossFortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Top Industries
REVIEWERS
Non Profit15%
Energy/Utilities Company10%
Maritime Company10%
Sports Company5%
VISITORS READING REVIEWS
Software R&D Company15%
University14%
Media Company8%
Comms Service Provider7%
No Data Available
Find out what your peers are saying about TeamViewer vs. Zoom and other solutions. Updated: November 2019.
378,809 professionals have used our research since 2012.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email