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Most Helpful Review
Find out what your peers are saying about TestRail by Gurock vs. Tricentis qTest and other solutions. Updated: January 2021.
455,164 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful.""The solution is very stable. We've never had any issues with it.""The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition.""From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."

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"The solution's real-time integration with JIRA is seamless.""The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time.""qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location.""Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer.""The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good.""The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself.""The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story.""The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."

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Cons
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools.""I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were.""It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language.""I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."

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"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order.""I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that.""I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual.""I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me.""We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge.""The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique.""The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented.""As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."

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Pricing and Cost Advice
"Its price is definitely not more. If they introduce automation, they can charge more."

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"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount.""Our license price point is somewhere between $1,000 and $2,000 a year.""It's quite a few times more costly than other tools on the market.""We're paying a little over $1,000 for a concurrent license.""We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that.""We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support.""For the 35 concurrent licenses, we pay something like $35,000 a year."

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3rd
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10
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Popular Comparisons
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Also Known As
qTest
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Overview

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

QASymphony is a leading provider of enterprise test case management, test analytics and exploratory testing solutions for agile development and QA teams. Our solutions help companies create better software by improving speed, efficiency and collaboration during the testing process.
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Sample Customers
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, SamsungAmazon, Salesforce, Barclays, Adobe, SecureWorks, Samsung, OfficeDepot, Zappos, Cisco, Visa, Verizon, FICO, Silverpop, Nordstrom
Top Industries
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider22%
Media Company8%
Government4%
REVIEWERS
Computer Software Company29%
Energy/Utilities Company14%
Healthcare Company14%
Financial Services Firm14%
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider15%
Insurance Company6%
Financial Services Firm6%
Company Size
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
REVIEWERS
Small Business8%
Midsize Enterprise25%
Large Enterprise67%
Find out what your peers are saying about TestRail by Gurock vs. Tricentis qTest and other solutions. Updated: January 2021.
455,164 professionals have used our research since 2012.

TestRail by Gurock is ranked 7th in Test Management Tools with 4 reviews while Tricentis qTest is ranked 3rd in Test Management Tools with 10 reviews. TestRail by Gurock is rated 7.2, while Tricentis qTest is rated 8.4. The top reviewer of TestRail by Gurock writes "Easy to write new test cases and test plans and it is flexible". On the other hand, the top reviewer of Tricentis qTest writes "Provides a central point of reference for tracking bugs and failures, who owns the issue and its status". TestRail by Gurock is most compared with TFS, Zephyr Enterprise, Micro Focus ALM Quality Center, TestLodge and PractiTest, whereas Tricentis qTest is most compared with Tricentis Tosca, Micro Focus ALM Quality Center, Cognizant ADPART, TFS and SmartBear TestComplete. See our TestRail by Gurock vs. Tricentis qTest report.

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We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.