TestRail vs Tricentis qTest comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between TestRail and Tricentis qTest based on real PeerSpot user reviews.

Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed TestRail vs. Tricentis qTest Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The features that I have found most valuable are that there are various test case templates and test artifact maintenance.""I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten.""The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful.""The product helps us create test cases and reports.""The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run.""I use the product to create test cases and share them with my team and manager.""The solution is very stable. We've never had any issues with it.""Integration with Confluence and JIRA."

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"UI and UX are pretty easy to understand without much of a problem.""The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes.""The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good.""Works well for test management and is a good testing repository.""The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time.""The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself.""qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location.""Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."

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Cons
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow.""I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were.""The reports should be more user-friendly.""TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions.""I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application.""The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry.""It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools.""The platform needs improvement regarding performance and creating links."

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"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge.""The support for Tricentis qTest has room for improvement. The response could be better.""I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that.""Could use additional integration so that there is a testing automation continuum.""As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users.""I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual.""The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented.""Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."

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Pricing and Cost Advice
  • "Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
  • "My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
  • "Pricing for small teams seems correct with respect to competitors."
  • "Negotiate the best deal you can."
  • "Its price is definitely not more. If they introduce automation, they can charge more."
  • "The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
  • "I give the price a five out of ten."
  • "The product is not much expensive."
  • More TestRail Pricing and Cost Advice →

  • "The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."
  • "Our license price point is somewhere between $1,000 and $2,000 a year."
  • "It's quite a few times more costly than other tools on the market."
  • "We're paying a little over $1,000 for a concurrent license."
  • "We're paying $19,000 a year right now for qTest, with 19 licenses. All the on-premise support is bundled into that."
  • "We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."
  • "For the 35 concurrent licenses, we pay something like $35,000 a year."
  • "For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."
  • More Tricentis qTest Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I use the solution for test management.
    Top Answer:The product has a reasonable price in terms of the features.
    Top Answer:I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.
    Top Answer:Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.
    Top Answer:The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall… more »
    Ranking
    3rd
    Views
    3,701
    Comparisons
    1,690
    Reviews
    8
    Average Words per Review
    309
    Rating
    8.4
    6th
    Views
    2,112
    Comparisons
    1,288
    Reviews
    3
    Average Words per Review
    761
    Rating
    8.7
    Comparisons
    Also Known As
    TestRail by Gurock
    qTest
    Learn More
    Overview

    TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

    Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

    Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. 

    Sample Customers
    Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
    McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
    Top Industries
    REVIEWERS
    Computer Software Company50%
    Recruiting/Hr Firm13%
    University13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Manufacturing Company10%
    Financial Services Firm9%
    Healthcare Company7%
    REVIEWERS
    Financial Services Firm18%
    Insurance Company18%
    Computer Software Company18%
    Manufacturing Company18%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Manufacturing Company9%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business61%
    Midsize Enterprise17%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise12%
    Large Enterprise72%
    Buyer's Guide
    TestRail vs. Tricentis qTest
    March 2024
    Find out what your peers are saying about TestRail vs. Tricentis qTest and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    TestRail is ranked 3rd in Test Management Tools with 21 reviews while Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews. TestRail is rated 8.0, while Tricentis qTest is rated 8.4. The top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". On the other hand, the top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". TestRail is most compared with Zephyr Enterprise, TFS, Sealights, Tricentis Tosca and PractiTest, whereas Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, Zephyr Enterprise, TFS and Panaya Test Dynamix. See our TestRail vs. Tricentis qTest report.

    See our list of best Test Management Tools vendors.

    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.