TestRail vs Zephyr Enterprise comparison

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Executive Summary

We performed a comparison between TestRail and Zephyr Enterprise based on real PeerSpot user reviews.

Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed TestRail vs. Zephyr Enterprise Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked.""I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten.""I use the solution for test management.""The integration with Jira and the ability for extra configurations are the most valuable features.""The API to support integration of the homemade automated testing tool.""The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run.""The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition.""The solution is very stable. We've never had any issues with it."

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"It has 90% of the basic features you need without having to pay a lot of extra money.""The solution does its job well.""If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise.""It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management.""It has integration with test automation tools.""Zephyr Enterprise is a stable solution.""We use the solution for test case management."

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Cons
"Reporting could be more flexible regarding repeating reports.""The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry.""I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet.""TestRail should improve its pricing.""I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were.""It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be.""Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow.""The test suite management has room for improvement as well as better reporting."

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"Security needs improvement to protect customer information better.""Creating better default varieties of reporting would make the product much better and more popular.""We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility.""Zephyr Enterprise needs to redesign the reporting.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""We faced some errors while uploading the test cases.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""We would like support for the agile and behavior-driven development (BDD) approaches."

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Pricing and Cost Advice
  • "Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
  • "My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
  • "Pricing for small teams seems correct with respect to competitors."
  • "Negotiate the best deal you can."
  • "Its price is definitely not more. If they introduce automation, they can charge more."
  • "The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
  • "I give the price a five out of ten."
  • "The product is not much expensive."
  • More TestRail Pricing and Cost Advice →

  • "DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
  • "It costs a couple of thousand dollars for a little more than 125 users, per month."
  • More Zephyr Enterprise Pricing and Cost Advice →

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    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I use the solution for test management.
    Top Answer:The product has a reasonable price in terms of the features.
    Top Answer:We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
    Top Answer:We use the solution for test case management.
    Ranking
    3rd
    Views
    3,701
    Comparisons
    1,690
    Reviews
    8
    Average Words per Review
    309
    Rating
    8.4
    4th
    Views
    3,394
    Comparisons
    1,741
    Reviews
    3
    Average Words per Review
    187
    Rating
    8.0
    Comparisons
    Also Known As
    TestRail by Gurock
    SmartBear Zephyr
    Learn More
    Overview

    TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

    Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

    Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

    Zephyr Enterprise Features

    Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

    • Visual dashboards
    • One-click integration
    • Multi Jira instance
    • Scalability
    • Third-Party Integrations
    • Reporting & Statistics
    • Data Import/Export
    • Data Visualization
    • User Management
    • Move & Copy
    • Software Testing Management
    • Requirements-Based Testing
    • Industry-strength scalability
    • Documented APIs
    • Regular maintenance and upgrades

    Zephyr Enterprise Benefits

    There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

    • Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.
    • Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.
    • Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.
    • Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.

    • Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

      A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

      Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
    Sample Customers
    Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
    Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
    Top Industries
    REVIEWERS
    Computer Software Company50%
    Recruiting/Hr Firm13%
    University13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Manufacturing Company10%
    Financial Services Firm9%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm15%
    Manufacturing Company8%
    Government5%
    Company Size
    REVIEWERS
    Small Business61%
    Midsize Enterprise17%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    TestRail vs. Zephyr Enterprise
    March 2024
    Find out what your peers are saying about TestRail vs. Zephyr Enterprise and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    TestRail is ranked 3rd in Test Management Tools with 21 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 8 reviews. TestRail is rated 8.0, while Zephyr Enterprise is rated 7.8. The top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". On the other hand, the top reviewer of Zephyr Enterprise writes "Highly stable solution and meets users' needs". TestRail is most compared with TFS, Tricentis qTest, Sealights, Tricentis Tosca and PractiTest, whereas Zephyr Enterprise is most compared with OpenText ALM / Quality Center, Tricentis Tosca, TFS, Tricentis qTest and Adaptavist Test Management for Jira. See our TestRail vs. Zephyr Enterprise report.

    See our list of best Test Management Tools vendors.

    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.