ThousandEyes vs WhatsUp Gold comparison

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Executive Summary

We performed a comparison between ThousandEyes and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ThousandEyes vs. WhatsUp Gold Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"ThousandEyes gives companies better visibility.""The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use.""The authentication overall - including to the VPN and LAN - is excellent.""The most valuable features are integration and ease of use.""The company provides excellent service.""The solution is very easy to use.""From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities.""The installation process is not hard at all."

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"The user interface is good enough.""It is stable.""The solution effectively monitors network devices and servers.""The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps.""Auto scanning is most valuable. It looks for rogue devices on your network.""The product is reasonably priced.""This is a good, stable network monitoring solution for devices.""WhatsUp Gold is very easy to deploy."

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Cons
"The Wi-Fi side needs improvement."

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"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it.""It might be practical to extend monitoring capabilities to include network devices""The guest portal is hard to use.""They only offer synthetic requests.""I would like the product to offer more agility.""Presently, it lacks the ability to integrate with other Cisco products.""It's an expensive solution.""It would be nice if the solution covered other areas like server monitoring."

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"The product is old and not updated.""The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be.""Regional product team support is not very good.""I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.""WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit.""The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult.""Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible.""The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

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Pricing and Cost Advice
Information Not Available
  • "In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
  • "It is a quite expensive solution."
  • "The solution is cheap."
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  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
    Top Answer:The tool does not provide features for application-level monitoring. It would be a great advantage if the tool provides… more »
    Top Answer:The solution effectively monitors network devices and servers.
    Top Answer:I cannot provide a price rating because we purchased a one-time perpetual license. It's all ours, and we're still… more »
    Top Answer:There is room for improvement in server management and application monitoring. An additional feature I would like to see… more »
    Comparisons
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    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

    With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

    The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Information Not Available
    Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm13%
    Manufacturing Company8%
    Government6%
    REVIEWERS
    Financial Services Firm22%
    Government17%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government12%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    REVIEWERS
    Small Business25%
    Midsize Enterprise21%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    ThousandEyes vs. WhatsUp Gold
    March 2024
    Find out what your peers are saying about ThousandEyes vs. WhatsUp Gold and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ThousandEyes is ranked 13th in Network Monitoring Software with 11 reviews while WhatsUp Gold is ranked 41st in Network Monitoring Software with 21 reviews. ThousandEyes is rated 8.4, while WhatsUp Gold is rated 7.6. The top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". On the other hand, the top reviewer of WhatsUp Gold writes "Accurate network monitoring, but tech support is lacking". ThousandEyes is most compared with Cisco Secure Network Analytics, Dynatrace, Accedian Skylight, SolarWinds NPM and AppDynamics, whereas WhatsUp Gold is most compared with Zabbix, SolarWinds NPM, Grafana and Nagios XI. See our ThousandEyes vs. WhatsUp Gold report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.