We performed a comparison between TitanHQ SpamTitan and Trend Micro Deep Discovery Email Inspector based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"There are several features that I consider valuable."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The basic features are okay and I'm satisfied with the Defender."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"I like the ability to go online and view mail that's been quarantined. SpamTitan lets you look at the mail and decide whether you want to release it or not."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan."
"We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked."
"It gives our users the chance to interact with the program. They can decide if there are things that are junk mail that they don't want to be messing with, on an individual basis. Of course, I can always override that or control it from a company standpoint."
"The standout features include the anti-phishing feature, which is particularly advantageous as far as our clients are concerned; it was a very welcome addition for many of them."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."
"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."
"It can effectively monitor outbound and inbound devices."
"I like that it is very user-friendly and easy to install."
"I would rate the solution's stability at ten out of ten."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Several simulation options are available within 365, and the phishing simulation could be better."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The custom alerts have to improve a lot."
"Configuration requires going to a lot of places rather than just accessing one tab."
"We need to be able to whitelist data at the backend."
"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this."
"We're so used to it now. If anything, there should be more ease of access for the users. If you're on our mail server, there should be easier access for you to better manage your own mailbox."
"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."
"The only downside is that there is a delay when we're waiting for a report to be generated."
"Sometimes, things can get caught back in spam that you had previously released. Without going in, releasing the whole domain, and opening it up, since you don't want to do that often because the company can get infected as well, I have a couple of things that I previously released show back up again. I don't understand why this is happening, but I would like to know why it happened, e.g., did an algorithm change? It is important to know if I released an email last week why it was caught in spam the following week."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report."
"SpamTitan's logging features could be improved. The logs are hard to deal with because you need to download the log as a text file. Then you need to search through this text file to find what you need."
"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."
"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."
"The product's feature for message processing and blocking devices for bulk emails needs improvement."
"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."
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TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews while Trend Micro Deep Discovery Email Inspector is ranked 34th in Email Security with 4 reviews. TitanHQ SpamTitan is rated 9.0, while Trend Micro Deep Discovery Email Inspector is rated 7.4. The top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". On the other hand, the top reviewer of Trend Micro Deep Discovery Email Inspector writes "Useful email analyzing, reliable, but setup could improve". TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Avanan, whereas Trend Micro Deep Discovery Email Inspector is most compared with . See our TitanHQ SpamTitan vs. Trend Micro Deep Discovery Email Inspector report.
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