We performed a comparison between TitanHQ SpamTitan and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender helps us prioritize threats across our organization."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The initial setup was easy."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked."
"Content filtering as well as Link Lock, which is URL parsing, are valuable, but anti-spam would be the biggest feature to help reduce overall spam for the company."
"The overall intuitiveness is really good. We have been able to run reports, set up quarantine emails, and integrate with our Exchange server. That has all been extremely straightforward."
"If it can stop all the garbage from getting through, then it is definitely a time saver. It is more protecting our employees than anything. We just want to make sure that we can do everything that we can do to try and prevent people from clicking on bad stuff or having to deal with bad stuff. It is easier to prevent it from coming into the network."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"I like that advanced features such as DKIM signing are integrated into SpamTitan. It works well, and setting up DKIM can be cumbersome for many email servers, particularly with Microsoft Exchange. DKIM signing verifies the sender's authenticity by applying a signature to outgoing emails, and it was straightforward to set up within the solution."
"The fact that it does exactly what it says on the box is what I find most valuable about SpamTitan. They've reduced our spam by about 99 percent."
"The technical support services are excellent."
"The solution provides protection with its Email Track Records and Machine Manual features."
"Microsoft Defender for Office 365 should be more proactive."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"There's room for improvement regarding the time frame for retrieving emails."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"It's been the same interface for ten years and some things are hard to find, even after using it for years."
"They can increase some of the reporting around user logins. In order for us to make that determination, we have to pull down reports. They could make it a bit easier."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"I'm a contractor, I get an awful lot of organizations that are spammy in nature with respect to trying to recruit people. SpamTitan is a little more aggressive than I'd like it to be with respect to filtering some of those out, especially when I'm looking for a contract."
"The user interface is good, but it could use some improvement. There's a little bit of an issue where a certain feature is not in an intuitive spot and coexisting with another feature that has similar functionality... The UI is a little dated-looking as well."
"SpamTitan's logging features could be improved. The logs are hard to deal with because you need to download the log as a text file. Then you need to search through this text file to find what you need."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"The interface is a little dated aesthetically. I know that's a small thing, but it could use a little bit of a facelift."
"The solution's pricing could be improved."
"The product's pricing could be more flexible."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Trend Micro InterScan Messaging Security Pricing and Cost Advice →
TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews while Trend Micro InterScan Messaging Security is ranked 30th in Email Security with 2 reviews. TitanHQ SpamTitan is rated 9.0, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Avanan, whereas Trend Micro InterScan Messaging Security is most compared with Trend Micro Email Security and Microsoft Exchange Online Protection (EOP). See our TitanHQ SpamTitan vs. Trend Micro InterScan Messaging Security report.
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