TitanHQ SpamTitan vs Trustwave Secure Email Gateway comparison

Cancel
You must select at least 2 products to compare!
Microsoft Logo
12,858 views|10,247 comparisons
97% willing to recommend
TitanHQ Logo
4,879 views|1,137 comparisons
98% willing to recommend
Trustwave Logo
10 views|8 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between TitanHQ SpamTitan and Trustwave Secure Email Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed TitanHQ SpamTitan vs. Trustwave Secure Email Gateway Report (Updated: January 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe.""The deployment capability is a great feature.""Microsoft Defender for Office 365's most valuable features are safe attachments and safe links.""The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint.""The technical support is good and quick to resolve issues.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not.""Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features.""The email protection is excellent, especially in terms of anti-phishing policies."

More Microsoft Defender for Office 365 Pros →

"I like the fact that SpamTitan filters out phishing and spoofing links. They call it AI-driven threat protection. Though I'm a highly educated, advanced computer user, I still like not having to pay attention to where the link is going. I can trust that SpamTitan will filter it out nine times out of 10.""I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers.""The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed.""The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us.""The spam filtering is the most valuable part. When we first started using it, 15 years ago, there weren't many solutions that worked well, were user-friendly, and powerful.""We have a lot less spam going through. Because of this, work hours are not lost searching through all the spam emails to determine which ones are legitimate. This saves our bank clients' time since they are not forced to search their inbox for legitimate emails between spams. Not a lot of spam is going through. I think time is essential and we are gaining a lot of it with this solution since a lot of emails are automatically filtered out.""We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find.""The overall system is straightforward to use, and the UI is excellent. It significantly streamlines the process of dealing with spam emails."

More TitanHQ SpamTitan Pros →

"The product's most valuable features are spam protection and artificial intelligence.""I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."

More Trustwave Secure Email Gateway Pros →

Cons
"The company should focus on adding threats that the solution is currently unable to detect.""About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting.""There's room for improvement regarding the time frame for retrieving emails.""The GUI is sometimes slow to fetch the device report and could be improved.""Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once.""This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products.""Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment.""The UI needs to be more user-friendly."

More Microsoft Defender for Office 365 Cons →

"We are using the data center version with a dedicated server. It would be more user-friendly if SpamTitan were centralized. That is, TitanHQ should have a SaaS model for SpamTitan.""What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up. In that case, an alert could be sent to the admin in our company, to inform us. It could say something like, "Generally, about 20 percent of your incoming emails have been threats. Now it has jumped up to 30 or 40 percent." Something like that would be beneficial.""If I had to actually find a negative, it would be the speed. I wish that the interface were faster. We have very fast internet, but there is definitely some sluggishness between pages on the interface. Does that deter me? No. I just wish it were quicker.""The interface is a little outdated. The menus are simplistic and visually, it's pretty old.""There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see.""It's been the same interface for ten years and some things are hard to find, even after using it for years.""One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot.""The quarantine email message that users get on a scheduled basis is something users generally don't pay attention to, like every other communication they get from IT. The formatting of the quarantined email report that goes to the users on a regular basis is a little confusing for them. That could be improved."

More TitanHQ SpamTitan Cons →

"The technical support services and stability need improvement as well.""There is room for improvement in GUI because it is a bit old-fashioned."

More Trustwave Secure Email Gateway Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

  • "It is a cost-effective product."
  • "The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
  • More Trustwave Secure Email Gateway Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Email Security solutions are best for your needs.
    767,667 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The product's cost is average. It depends on the number of users.
    Top Answer:The product's GUI, dashboard, and speed could be better.
    Top Answer:I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So… more »
    Top Answer:The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is… more »
    Top Answer:There is room for improvement in GUI because it is a bit old-fashioned. Moreover, it can add more advanced features… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Trustwave SEG
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Protecting your email environment against spam, malware, phishing attacks, business email compromise, account takeover, ransomware and more is one of your top priorities. Trustwave Secure Email Gateway (SEG) multi-layered intelligence and detection engine performs deep analysis of your inbound email traffic, in real-time, to protect your users from cyber threats, enables you to integrate the workflow of your email content into business processes , while scrutinizing outbound email traffic to prevent your proprietary data, intellectual property, confidential documents and financial records from electronically leaving the building.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Logistics Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Manufacturing Company23%
    Construction Company9%
    Healthcare Company6%
    Computer Software Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Construction Company10%
    Manufacturing Company9%
    Comms Service Provider7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business71%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise21%
    Large Enterprise36%
    No Data Available
    Buyer's Guide
    TitanHQ SpamTitan vs. Trustwave Secure Email Gateway
    January 2024
    Find out what your peers are saying about TitanHQ SpamTitan vs. Trustwave Secure Email Gateway and other solutions. Updated: January 2024.
    767,667 professionals have used our research since 2012.

    TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews while Trustwave Secure Email Gateway is ranked 15th in Secure Email Gateway (SEG) with 2 reviews. TitanHQ SpamTitan is rated 9.0, while Trustwave Secure Email Gateway is rated 7.0. The top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". On the other hand, the top reviewer of Trustwave Secure Email Gateway writes "Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI". TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Avanan, whereas Trustwave Secure Email Gateway is most compared with Microsoft Exchange Online Protection (EOP). See our TitanHQ SpamTitan vs. Trustwave Secure Email Gateway report.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.