We performed a comparison between Trend Micro Apex One and Trend Micro Deep Security based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Trend Micro Apex One appears to be the superior solution. Any issues they are currently facing, they feel, will likely resolve with future updates. However, our reviewers found Trend Micro Deep Security to be expensive and difficult to deploy, and weren’t satisfied with the level of support.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The solution was relatively easy to deploy."
"The setup is pretty simple."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function."
"I believe that optimization is a really good feature on the front side."
"It is available on our OS platform and will automatically scan our machines daily or weekly."
"The general anti-virus on offer is the solution's most valuable aspect."
"Its scalability and the central point of XDR so that all items are centrally reporting to one solution are the most valuable features."
"It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator."
"The initial setup was very straightforward."
"This is a very stable product and we plan to continue using it."
"It has improved functions by bringing us complete security on our clients' virtual environment."
"We use the solution to detect malicious threats, secure the endpoints, and disable the UFT."
"I switched to Trend Micro because of its good marketing techniques."
"Deep Security's most valuable features are antivirus and host intrusion detection."
"It's easy to use and the interface is simple."
"I like the anti-malware features."
"The agentless protection is very nice in Trend Micro."
"Deep Security is a good product for managing a few servers."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution should address emerging threats like SQL injection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I haven't seen the use of AI in the solution."
"We have had some false positives with Apex One's ransomware detection. We received an alert, but it wasn't a ransomware attack. When we did an investigation, we found it was only malware."
"The technical support should be more proactive."
"Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side."
"The solution could use signatureless detection."
"The solution could be improved by providing better training to the vendors."
"We do not have much control as we have to work with regional policies and regional support."
"The technical support could have better response time."
"We have to manually log in to the machines and give them an update command."
"It needs to improve its integration with a lot of other products. This should be in the road map because we have a lot of SaaS-based appliances which are not connected with each other."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
"Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."
"Trend Micro is scalable if you have the budget for it."
"Requires simplification, a fair amount of trouble shooting required."
"The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future."
"The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."
"Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Deep Security is rated 8.6. The top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Trend Micro Apex One is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection, CrowdStrike Falcon and SentinelOne Singularity Complete, whereas Trend Micro Deep Security is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security, VMware Carbon Black Endpoint and Trellix Endpoint Security.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.