Trend Micro and Prisma Cloud offer competitive pricing, flexible licensing options, and strong ROI. However, Trend Micro is praised for its anti-malware protection, virtual patching, and intrusion detection, while Prisma Cloud is commended for its visibility across multi-cloud environments, advanced threat detection, and compliance automation. Trend Micro users appreciate its UI but note issues with performance impact and customer support, while Prisma Cloud users highlight the need for better UI, integration, documentation, and training resources.
The summary above is based on 177 interviews we conducted recently with Trend Micro Deep Security and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The automation roles are essential because we ultimately want to do less work and automate more. The dashboards are easy to read and visually pleasing. You can understand things quickly, which makes it easy for our other teams. The network and infrastructure teams don't know as much about security as we do, so it helps to have a tool that's accessible and nice to look at."
"The CSPM module has been the most effective. It was easy to deploy and covered all our accounts through APIs, requiring no agents. Wiz provides instant visibility into high-level risks that we need to address."
"Out of all the features, the one item that has been most valuable is the fact that Wiz puts into context all the pieces that create an issue, and applies a particular risk evaluation that helps us prioritize when we need to address a misconfiguration, vulnerability, or any issue that would put our environment into risk."
"With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment."
"Our most important features are those around entitlement, external exposure, vulnerabilities, and container security."
"The security baseline and vulnerability assessments is the valuable feature."
"The solution is very user-friendly."
"I like Wiz's reporting, and it's easy to do queries. For example, it's pretty simple to find out how many servers we have and the applications installed on each. I like Wiz's security graph because you can use it to see the whole organization even if you have multiple accounts."
"I was looking for a vulnerability scanner and I was looking for one place in which I could find everything. This tool not only does vulnerability scanning, but it also gives me an asset management tool."
"The runtime mechanism on the solution is very useful. It's got very good network mapping between containers. If you have more than one container, you can create a content data link between them."
"It is a good solution. Each team should utilize it. Every good organization is now moving towards or trying to be provider agnostic, so if you are using multiple providers, you should at least give Prisma Cloud a try."
"You can also integrate with Amazon Managed Services. You can also get a snapshot in time, whether that's over a 24-hour period, seven days, or a month, to determine what the estate might look like at a certain point in time and generate reports from that for vulnerability management forums."
"My favorite feature is the CWPP module. We can define various kinds of rules for vulnerabilities, incidents, or suspicious activities."
"The ability to monitor the artifact repository is one of the most valuable features because we have a disparate set of development processes, but everything tends to land in a common set of artifact repositories. The solution gives us a single point where we can apply security control for monitoring. That's really helpful."
"It provides insights into potential vulnerabilities in our code, helping us identify and rectify issues before they can be exploited."
"The most valuable feature is that the rule set is managed and that it can be run on a regularly scheduled basis."
"Very straightforward and very easy to implement."
"The VPN is the most prized characteristic of Trend Micro Deep Security, which in addition addresses all zero-day vulnerabilities. This allows us to confidently transfer our system physically, as it presents to the external world, whether it be an intruder or a hacker, that our system is completely secure without any weak spots. Even if the latest security patches have not been installed or updated, the software virtually covers them for you."
"It is a scalable solution. If required, we can scale it more. That's not an issue...The solution's initial setup process was straightforward."
"There is no competition for this product, as no other product provides HIPS, host-firewall, and anti-malware together."
"They release timely updates and have efficient prediction features for threat detection."
"The most valuable features of the solution we have enabled in our organization are its anti-malware capabilities, applications, web reputation, and integrity monitoring."
"It has a perfect SaaS which integrates with AWS, offering flexibility to deploy quickly and easily in the cloud."
"You can scale the solution to different versions."
"The only small pain point has been around some of the logging integrations. Some of the complexities of the script integrations aren't supported with some of the more automated infrastructure components. So, it's not as universal. For example, they have great support for cloud formation and other services, but if you're using another type of management utility or governance language for your infrastructure-as-code automation components, it becomes a little bit trickier to navigate that."
"We wish there were a way, beyond providing visibility and automated remediation, to wait on a given remediation, due to a critical aspect, such as the cost associated with a particular upgrade... We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately."
"We're looking at some of the data compliance stuff that they've got Jon offer. I know they're looking at container security, which we gonna be looking at next."
"The reporting isn't that great. They have executive summaries, but it's only a compliance report that maps all current issues to specific controls. Whether you look at one subscription or project, regardless of the size, you will get a multipage report on how the issues in that account map to that control. Our CSO isn't going to read through that. He won't filter that out or show that to his leadership and say, "Here's what we're doing." It isn't a helpful report. They're working on it, but it's a poor executive summary."
"One significant issue is that the searches are case-sensitive, so finding a misconfigured resource can become very challenging."
"We would like to see improvements to executive-level reporting and data reporting in general, which we understand is being rolled out to the platform."
"The solution's container security could be improved."
"The only thing that needs to be improved is the number of scans per day."
"We face some GUI issues related to new permissions for AWS. So far, we don't have any automation to complete them through the GUI. We have to manually update the permissions. Our customers have faced some issues with that."
"One thing that is missing is Cloud Run runtime security—serverless. That would be great to have in the tool. It's not that easy to have Cloud Run in specific environments."
"I would like Prisma Cloud to improve its mapping feature to increase usability."
"One major observation is that it is not possible to implement Prisma Cloud on-premises. This is the limitation. Prisma Cloud itself is on a cloud. It is sitting on AWS and Google Cloud. It is a SaaS solution, but some of my clients have a local regulatory requirement, and they want to install it locally on their premises. That capability is not there, but government entities and ministries want to have Prisma Cloud installed locally."
"The visibility on the SIEM needs to be streamlined so we can get the data without any issues."
"The UI is good, however, they could improve the experience."
"Sometimes we do get false alerts. That should be improved."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"A minor issue in Trend Micro Deep Security is that once the tool is upgraded, it shows some machines as offline or not reported while showing a recent update as outdated. The tool has some server connection issues."
"If I had more reporting, the product would be an A plus."
"The solution should focus on the EDR part and probably have an integrated data leak prevention module."
"Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."
"Sometimes the patching is a bit slow."
"The tool needs to improve its subscription."
"The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."
"Requires simplification, a fair amount of trouble shooting required."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 81 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Trend Micro Deep Security is rated 8.6. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Prisma Cloud by Palo Alto Networks is most compared with Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub, CrowdStrike Falcon Cloud Security and AWS GuardDuty, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and VMware Carbon Black Endpoint. See our Prisma Cloud by Palo Alto Networks vs. Trend Micro Deep Security report.
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