We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The deployment capability is a great feature."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The solution's initial setup process was easy since it was deployed on the cloud."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The email and the signature based protection is the most valuable feature."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The initial setup is not overly complex."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The UI needs to be more user-friendly."
"We need to be able to whitelist data at the backend."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The product must provide better malware detection."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The company should focus on adding threats that the solution is currently unable to detect."
"The send box needs improvement to match other products."
"They need to adjust the spam filtering and make it stronger."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"The patch management could improve in Trend Micro Email Security."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"There needs to be more documentation for the product."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Trend Micro Email Security is ranked 8th in Email Security with 21 reviews while Trend Micro ScanMail is ranked 27th in Anti-Malware Tools with 5 reviews. Trend Micro Email Security is rated 8.0, while Trend Micro ScanMail is rated 6.6. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Symantec Messaging Gateway, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Microsoft Defender for Endpoint, Fortinet FortiMail, Cisco Secure Email and CrowdStrike Falcon.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.