We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.
"The product detects and blocks threats and is more proactive than firewalls."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"This is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The stability is very good."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"NGAV and EDR features are outstanding."
"Technical support is quite knowledgeable and helpful."
"We really like the ability to have different policies to keep servers and endpoints unique to their own policy."
"I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function."
"It provides comprehensive visibility into all client logs and seamlessly integrates with other products, such as CM."
"The most valuable feature is Vulnerability Protection."
"The product has proven to be very flexible over the years that we have had it."
"I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable"
"I like Apex Central. We can manage all the Trend Micro products from one console."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"Trend Micro is easy to use and it has good security features."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The solution integrates well with other Trend Micro products."
"The antivirus signature is valuable."
"The most valuable features are the DLP and anti-virus functionality."
"What I like the most is the customer pricing because it's a great value."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The solution is not stable."
"The SIEM could be improved."
"Cannot be used on mobile devices with a secure connection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We'd like to see more one-to-one product presentations for the distribution channels."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The reports are not eye-catching from the customer's point of view, which is something that should be improved."
"We have found that this product is a bit heavy on the endpoints."
"It needs a consolidated manager as there are too many parts to currently manage it."
"The cost could be improved."
"The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself."
"We have to manually log in to the machines and give them an update command."
"No product can ever be rated a ten out of ten. They are always improving on one aspect or another."
"The application and web controls have room for improvement."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"The solution could be more stable and secure."
"The web filtering could be improved."
"It does not provide insights into what is being done."
"The solution’s technical support is not very good and could be improved."
"There is room for improvement to make it better for customers."
Trend Micro Apex One is ranked 6th in EPP (Endpoint Protection for Business) with 123 reviews while Trend Micro Smart Protection is ranked 31st in EPP (Endpoint Protection for Business) with 38 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Intercept X Endpoint, whereas Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Trend Micro ServerProtect. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.
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