Compare Trend Micro OfficeScan vs. Trend Micro Smart Protection Complete

Trend Micro OfficeScan is ranked 20th in Endpoint Protection (EPP) for Business with 10 reviews while Trend Micro Smart Protection Complete is ranked 26th in Endpoint Protection (EPP) for Business with 3 reviews. Trend Micro OfficeScan is rated 7.0, while Trend Micro Smart Protection Complete is rated 8.6. The top reviewer of Trend Micro OfficeScan writes "Offers firewall protection for our web servers in production and is easy to use". On the other hand, the top reviewer of Trend Micro Smart Protection Complete writes "Offers a lot of plugins and good compatibility with excellent scanning". Trend Micro OfficeScan is most compared with Trend Micro Deep Security, Microsoft Windows Defender and Symantec Endpoint Protection (SEP), whereas Trend Micro Smart Protection Complete is most compared with Microsoft Windows Defender, Symantec Endpoint Protection (SEP) and Trend Micro OfficeScan. See our Trend Micro OfficeScan vs. Trend Micro Smart Protection Complete report.
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Most Helpful Review
Use Trend Micro Smart Protection Complete? Share your opinion.
Find out what your peers are saying about Trend Micro OfficeScan vs. Trend Micro Smart Protection Complete and other solutions. Updated: January 2020.
391,045 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus.This solution protects us from virus attacks before they affect the organization.The product offers almost all of the features the client expects from such a solution.I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable.The ease of deployment is one of its most valuable features.The scalability is perfect.The DDAN and the sand boxing features are very good and accurate.Stability is okay.

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The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically.We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.The scalability works well.

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Cons
We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology.The alert, or warning function, needs to be improved.Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking.We had a few occasions where we had to turn off our clients' computers to upgrade the drivers.There is room for improvement in next-gen attacks protection.Recently, we had a malware attack and considered looking at other cloud solutions because of this breach.I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

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We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.The solution should improve its mobile management solution.It does not provide insights into what is being done.

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Pricing and Cost Advice
It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests.I think that this product is expensive.On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees.Pricing and licensing are competitive with other solutions on the market.

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We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this.

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Ranking
Views
9,245
Comparisons
8,208
Reviews
8
Average Words per Review
306
Avg. Rating
7.0
Views
3,803
Comparisons
3,370
Reviews
2
Average Words per Review
449
Avg. Rating
8.5
Top Comparisons
Also Known As
OfficeScan
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Trend Micro
Trend Micro
Overview
Micro OfficeScan provides modern threat protection for anti-malware, packer variants, device control, command and control (C&C) traffic, browser exploits, behavior monitoring, web threats, census-based control, and more.

Trend Micro Smart Protection Complete is a connected suite of security capabilities that protects your users no matter where they go or what they do. This modern security delivers the bestprotection at multiple layers: endpoint, application, and network, which work together to stop threats across your organization. It has multiple layers of connected threat protection that integrates security across protection layers with flexible cloud deployment, simplified licensing, and central management for network-wide visibility and control of threats and data. The following layers of security are included in this suite: Endpoint, Mobile, Email and Collaboration, Web and Centralized Security Management.

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Learn more about Trend Micro Smart Protection Complete
Sample Customers
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOSTAtma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Top Industries
VISITORS READING REVIEWS
Software R&D Company33%
Manufacturing Company9%
Media Company9%
Financial Services Firm7%
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Find out what your peers are saying about Trend Micro OfficeScan vs. Trend Micro Smart Protection Complete and other solutions. Updated: January 2020.
391,045 professionals have used our research since 2012.
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