We performed a comparison between Trend Micro ServerProtect and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The price is low and quite competitive with others."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Able to quarantine any malware."
"The most valuable feature is Data Loss Prevention (DLP)."
"I use this solution for data blocking, software protection, and frame protection."
"The initial setup is very straightforward."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"The most valuable features are the anti-malware and antivirus capabilities."
"Performance is very good."
"Technical support was perfect."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The initial setup is not complex at all. It's very straightforward."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We'd like to see more one-to-one product presentations for the distribution channels."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The only minor concern is occasional interference with desired programs."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"No built-in vulnerability scanner for management solutions."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"The cost is very high and it should be lower to be more competitive."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"There should be a Webroot Business Endpoint Protection mobile app."
"We need to know more details about how the virus interacted with the computer."
"The solution could improve by providing better ransomware protection."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"An updated UI would be nice, but is not hardly used."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Trend Micro ServerProtect is rated 7.8, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Cynet. See our Trend Micro ServerProtect vs. Webroot Business Endpoint Protection report.
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