We performed a comparison between Trend Micro Smart Protection and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Fortinet is very user-friendly for customers."
"The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is stable and scalable."
"The stability is very good."
"What I like the most is the customer pricing because it's a great value."
"The most valuable features are the DLP and anti-virus functionality."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"The scalability works well."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"It is a stable solution."
"We do get notifications, which are helpful."
"The stability is good and I like the level of performance I can get."
"Personally, I find the Game Mode of the Firewall very useful."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It is quick and easy to configure."
"The solution really focused on giving more security than an antivirus."
"This antivirus is regularly updated, and the updates can be scheduled."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The solution maintains reasonable scalability."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The only minor concern is occasional interference with desired programs."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution is not stable."
"I cannot recall noticing any missing features."
"The solution’s technical support is not very good and could be improved."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"The threat response could be a bit better."
"The solution should improve its mobile management solution."
"It could be faster in responding to new threats like ransomware."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"They need to update and improve the features available for Mac."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"The support is not always so effective."
Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. Trend Micro Smart Protection is rated 8.0, while ZoneAlarm is rated 8.2. The top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR.
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