Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
This solution is easy to use for everybody, including those who are not IT-educated.
The Model-Based Test Automation is the most valuable feature, where you can create reusable components. Even though we are using a scriptless automation tool, there still needs to be an understanding of how to create reusable components and how to keep refactoring and how to keep regression, the test scripts, at an okay level. We are coupling Tosca with some other risk-based testing tools, as well, but automation is primarily what we're using Tosca for, the scriptless, model-based technology which is driving automation for us.
Tosca BI is important to make sure that our data integrity is in check and validated; to make sure our data is good. Our data is the number-one important driver for our company, so if that's not good, we have some big problems.
The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those.
It has helped teams within our organization become more aware of the testing requirements in terms of risk and priority.
Compared to other tools we have been looking at, you don't have to be a programmer to operate it, though it helps. It also a product that can be used by business people.
We are satisfied with the support of Tricentis.
We have multiple applications, and it supports parallel execution. It has mobile automation.
With autotesting, we have been able to eliminate duplication of test cases across those four areas. This has helped us knock down our number of test cases. Our test cases are also running more optimally. Therefore, it has very much helped in that sense, so we were able to eliminate a lot of test cases and get out of manual silos by running on autotesting, which is more efficient.
It is a pretty easy tool to use as far as automated testing tools go.
We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort.
People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies.
Our business users are doing regression testing as their day job. This is an add-on to their daily work. With everything so pressured in the industry, automation takes the pressure of these users.
It helps us to implement automation testing as part of most projects, so the need for manual testing can be reduced. This really accelerates the testing process as a whole. Before, where it could take ten days to test a project, now it takes only one or two days to do the complete testing.
Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring.
Mostly in the area of project testing, the most immediate benefit is when you historically have manual testers do a certain job, and a full regression testing was previously done 100 percent manually. We have had cases where the release testing for an entire region would take around 12 weeks. With Worksoft, we are now down to two to three weeks. So, that is one use case where we have had success.
I would like to be able to manage different projects in one repository or have better data exchange between repositories.
There have been some setbacks because of upgrades. While Tosca has been around for a while, Tricentis has catered to smaller clients and I don't think they have done such a large, at-scale transition or transformation before or worked with a company like ours, which is doing an enterprise-wide transformation. When we go to their customer advisory-board meetings, upgrades have been an issue. They have been working a lot to make upgrades seamless.
The main area where there is room for improvement is how they do upgrades. Going through this current upgrade, we were delayed a month because we are using a third-party tool. It's called Tosca Connect by Tasktop. When this latest upgrade broke that relationship between the two, it took Tricentis a month to come back with a workable solution... Their whole upgrade process needs to be better and cleaner, from an end-user standpoint.
The solution should work with the Linux platform. Right now, it only runs on Windows.
Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation.
Setup wasn't that straightforward; it was more complex. It all depends on the environment, because there were a lot of errors on our applications. Therefore, it wasn't an easy setup for us.
It needs better integration with JIRA.
I would like a better user interface.
It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases.
Technical support's first response to us is usually late.
Web UI testing was difficult in the beginning, as we had a homegrown product, and we had to do the proper object naming.
One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps.
The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably.
There have been some previous security concerns with the way that Capture has worked. When you turn it on, you don't know what it's capturing. This has raised some concerns in the past, especially in our European regions.
The stability needs help. This is main thing that needs help, and if it's not the stability, then it's Worksoft's ability to respond to issues.
The technical support comes on, and says, "Oh, so-and-so link is here, go through that link, and make the modifications." I'm not comfortable in making those changes. I want to schedule a call, share my screen, and have them fix it for me.
Pricing and Cost Advice
We have around 200 [concurrent] licenses and the cost around $1.4 million a year.
Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked.
We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution.
There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done.
The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP.
We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars.
The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider.
Automating our manual processes has saved us 70 to 80 percent in time.
We saved $1.3 million using Worksoft Certify in 2017.
Cost-wise, compared with other tools, it is a great product.
This solution has enabled our clients to automate and save time (approximately 40 to 50 percent).
out of 52 in Functional Testing Tools
Average Words per Review
out of 52 in Functional Testing Tools
Average Words per Review
Compared 21% of the time.
Compared 8% of the time.
Compared 7% of the time.
Compared 29% of the time.
Compared 21% of the time.
Compared 19% of the time.
Tricentis Tosca specializes in enabling large enterprises to improve the quality of their applications by equipping them to optimize, manage, and automate their software testing.
Tosca's model-based approach to software test automation enables enterprises to achieve high automation rates while maximizing business risk coverage.
Tricentis Tosca also provides market-leading test case design and planning capabilities, test data provisioning, service virtualization, mobile testing, and more.
Tosca is fully compatible with other testing solutions and Application Lifecycle Management products. Tricentis also offers uniquely designed testing solutions for SAP, ServiceNow, Trax, Avaloq, and Oracle.
|Worksoft is a leading global provider of automation software for high-velocity business process testing and discovery. Enterprises worldwide use Worksoft intelligent automation to innovate faster, lower technology risk, reduce costs, improve quality, and deeply understand their real end-to-end business processes. Global 5000 companies across all industries choose Worksoft for high speed process discovery and functional testing of digital, web, cloud, mobile, big data, and dozens of enterprise applications, including SAP, Oracle, and Salesforce.com.|
Learn more about Tricentis Tosca
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Financial Services Firm30%
Software R&D Company35%
Comms Service Provider13%
Financial Services Firm9%
Software R&D Company32%
Comms Service Provider10%