"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"A built in utility that alerts when connections are made, either via RDP or ICA."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
TSFactory RecordTS is ranked 6th in User Activity Monitoring while UserLock is ranked 11th in Authentication Systems. TSFactory RecordTS is rated 9.0, while UserLock is rated 10.0. The top reviewer of TSFactory RecordTS writes "Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". TSFactory RecordTS is most compared with Ekran System, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass.
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