Most Helpful Review
Researched UiPath but chose Automation Anywhere (AA): The Control Room, schedule features, and client repository help with day-to-day bot development
Constantly updated, and the activities available in Studio are enough to automate all types of tasks
Researched UiPath but chose WorkFusion: Has good competitive abilities but the email connections should be faster
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers.
It is easy to fix bug issues which you encounter in the post-production process.
Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.
The most valuable feature is the screen recorder, which helps to automate processes easily.
The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business.
The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.
We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.
From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that.
I found the UiPath academy very valuable and it has helped us to understand the product we are working with.
Technical support for UiPath is great.
Scraping data from the application using OCR and other text validation features is amazing in UiPath.
The most valuable feature that UiPath has is the ability to be able to use .NET functions.
The most valuable features are the UiPath studio tools with the recording feature to capture the navigation of the process on the screen.
The features that are most valuable are Excel Automation, Web Automation, Web Scrapping, and CV Automation.
The employee's productive hours increased and they were able to handle more transactions and focused on better quality work that needs human intelligence.
The inbuilt RE Framework makes development easier and fast.
The most valuable feature is that it is easy to use.
We can see that its competitive ability is quite good.
In our opinion this group are the leaders in providing RPA solutions.
In terms of stability, it's quite good. It's an internal IP product.
The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes.
This solution has great document recognition capabilities.
The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel.
Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot.
MetaBot still needs to be optimized, though Version 11.3 did integrate all the commands into it. We are not able to see all the lines of code which are executed in MetaBot.
Our current version needs drag and drop, but that should be in the next release.
We need more commands for PDF integration to make it more flexible.
Better use case management to prevent each development from scratch would be an improvement.
Because we are very new to our process, so we're still sort of working through it.
I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.
We have in-house, a few variables, which we use from technical perspectives. We don't have them in Automation Anywhere, but they introduced them yesterday.
The platform that shows the reports and errors is not too transparent.
I would like to see some artificial intelligence for UiPath that would help us with OCR and other things like computer vision.
UiPath support needs to be a bit quicker than it is currently.
I feel that a Host Admin, being a master Admin, should be somehow able to login to different tenants.
In most cases, the results from the software are the same and not variable. This means that we have to define the variable by editing the flow chart.
I would like to see improvements made in OCR, Captcha Automation, and PDF extraction.
A self-coding robot can be a very useful tool in the future.
The Community Edition is not stable, so end-users working on the Community version may find some errors or issues when using this tool.
One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube.
I would also like for it to be NLP-based.
We would like to see further improvement in the area of running headless.
On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified.
The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients.
A better graphical user interface that allows business users to perform automation would make this solution number one in the market.
It should integrate with more ERP solutions like SAP. It doesn't currently have that ability.
Pricing and Cost Advice
Costs savings have been seen by employing bots for multiple shifts instead of people.
If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.
It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is.
We have seen ROI on one of the process, but not on the other processes yet.
The licensing cost is approximately $4,000 USD, which is a seed license.
The certifications are free of cost.
There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.
We are interested in saving manual engineer man-hours. So far, we have saved $100,000.
This solution is worth the investment.
This solution is not cheap but the price is worth it because by following the documentation and using the support, you get good robotic processes that are stable.
The setup cost is minimal as far as other options are considered.
I think the setup cost is quite nominal, but the licensing might be on a higher side when compared to Automation Anywhere.
If you purchase an Orchestrator then it's pricey but you receive the benefit that it runs many processes simultaneously.
UiPath has a Community version that is totally free (including Orchestrator) and has all the features.
The initial investment cost is expensive, but I promise you guys this will be very helpful as we can easily automate applications and our productivity has increased.
The best thing is that the UiPath Software is available as a Community Edition that is free and sufficient for personal use or small business.
Find it online.
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise|
Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.
Built for both business and IT, UiPath is the leading platform for Enterprise Robotic Process Automation (RPA).
UiPath is recognized worldwide for product leadership and technical excellence. With the largest development team in the industry, we are dedicated to continuously deliver innovation year-round to accelerate your value from automation.
|WorkFusion RPA Express is free, enterprise-grade software that enables business users to integrate core systems and automate transactions. It's easy to install and can run on a laptop or a single server, with features that operations team pay for right now.|
Learn more about Automation Anywhere (AA)
Learn more about UiPath
Learn more about WorkFusion
|Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics||Thomas Reuters, GE, Lufthansa, NASA, Autodesk, Equifax, Airbus, Fujifilm, HP|
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