We performed a comparison between UiPath and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We like how UiPath is designed for low-code or no-code users. It's less complicated, enabling everyone to use it with only a basic knowledge of automation or data. Generally, I also like UiPath's ability to mine processes and analyze user interactions to generate analytics."
"What we like about the product is that we are able to customize a lot of things quickly because UiPath already has certain APIs and tools available that we can integrate with our system to extract information."
"Designing a chatbot would usually require some language coding and it would have to be deployed with certain front-end languages. But UiPath gives us the ability to automate this functionality with drag-and-drop features. That is the very best part, where UiPath is doing an amazing job."
"The most valuable feature of unattended robots is that they are always available."
"And the UiPath user community is the best. The people there are very friendly and helpful, and engage with each other. UiPath has done a good job building a good forum and a good blog, and making the community members interact with each other. The community is one of the reasons UiPath is my choice. It is a strong community."
"The employee's productive hours increased and they were able to handle more transactions and focused on better quality work that needs human intelligence."
"Starting with UI automation is valuable as it mirrors users' existing workflows, building their confidence before expanding into more powerful automation methods."
"I have no issues with stability. UiPath improves how our infrastructure works and how stable everything is."
"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"WorkFusion's SAP integrations are really good."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"It's a pretty robust product."
"In terms of stability, it's quite good. It's an internal IP product."
"The most valuable feature is that it is easy to use."
"There is currently room for improvement in the area of ease-of-use."
"Studio is a bit overwhelming in the beginning. They could get add some details, but not so many, into the foundation training. I've seen StudioX and loved the colors. Please get the colors into Studio. I loved the flow and that you got all these activities and colors too. It was so much easier. It was visually easier to understand where to click. It was really user-friendly."
"Some of the areas around the administration aspect of UiPath, which is what I have been mostly working with over the past few years, can be better. From an organizational standpoint, some of the guidance there could use some work in terms of helping COEs know how to grow and how to take control of their organizations as they spread."
"It would be beneficial for them to develop plans or packages, especially for countries where people are more budget-conscious."
"Templates had to be created for different formats."
"When it comes to decision-making, the robot will work based on what we feed it. It will not take any decision at runtime the way a human can. If they can put more intelligence in the robot for decision-making, it will definitely be beneficial for us. For example, if something is not working and it can dynamically decide at runtime what would be the next step, it will be beneficial."
"I would say a better layout or interface between the Studio and Orchestrator tools would be nice."
"The development life cycle using Automation Anywhere is shorter. With UiPath, the development life cycle is slightly longer, but it is not a major issue."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"Because the data is coming from offline, paper-based invoices and sometimes from Excel, data accuracy is the main challenge... Sometimes, WorkFusion has lacked the functionality for extracting the right information from the invoices and we have had to manually correct the format."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"We would like to see further improvement in the area of running headless."
"I would like WorkFusion to improve the automation rate when evaluating unstructured text."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. UiPath is rated 8.8, while WorkFusion is rated 7.8. The top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Kryon RPA, whereas WorkFusion is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, ABBYY Vantage and Camunda. See our UiPath vs. WorkFusion report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
