UserVoice is ranked 18th in Customer Feedback Management while Vision Helpdesk is ranked 38th in Help Desk Software. UserVoice is rated 8.6, while Vision Helpdesk is rated 10.0. The top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". On the other hand, the top reviewer of Vision Helpdesk writes "The multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". UserVoice is most compared with , whereas Vision Helpdesk is most compared with ServiceNow and BeyondTrust Remote Support.
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