UserVoice vs. Zendesk

As of June 2019, UserVoice is ranked 10th in Social CRM vs Zendesk which is ranked 8th in Help Desk Software with 1 review. The top reviewer of Zendesk writes "It improves the relationship with my customers". UserVoice is most compared with . Zendesk is most compared with ServiceNow, JIRA Service Desk and Atlassian Confluence.
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UserVoice Logo
902 views|105 comparisons
Zendesk Logo
19,177 views|3,987 comparisons
Most Helpful Review
Use UserVoice? Share your opinion.
Vincent Guibert
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Ranking
10th
out of 27 in Social CRM
Views
902
Comparisons
105
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
8th
out of 44 in Help Desk Software
Views
19,177
Comparisons
3,987
Reviews
1
Average Words per Review
216
Avg. Rating
9.0
Top Comparisons
Compared 39% of the time.
Compared 8% of the time.
Compared 7% of the time.
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UserVoice
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Zendesk
Overview
From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Offer
Learn more about UserVoice
Learn more about Zendesk
Sample Customers
PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, SephoraShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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