Most Helpful Review
Find out what your peers are saying about VMware vRealize Operations (vROps) vs. vCloud Director and other solutions. Updated: July 2019.
360,284 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
vCloud Director has improved our organization in so far as it is an easy solution to sell. I believe this is the case due to the fact that it is an easy tool to manage and to configure.
This solution has helped us make money and provision our clients faster.
Working with VMware has supported us especially in terms of building a very powerful cloud for our customers.
If a customer is looking for disaster recovery at a cheaper price, this is the best solution.
I like the functionality that's available with Orchestrator. The platform stability stuff that I would be involved in worries me from the automation side because you have a lot less hands-on control of things. Price point, it kind of puts us off.
We like the basic operations that we can do with the VM such as restarting, rebooting, creating snapshots, and deleting snapshots.
The stability is rock solid.
The initial setup was complex. There's a lot of things you have to factor in, like security, backup, disaster recovery, monitoring, and how to maintain the platform. It's something we still struggle with, but it's getting better.
Vmware always gives us the best support. They are friendly to talk to and they understand the real impact of what's happening. They are trying to get into the issue as one of your team. They also fit into your working hours to solve your issues.
The reporting is a fantastic tool. It's a great tool for generating reports on different things, and for historically looking at performance metrics to help solve performance problems in an application stack.
This solution is most definitely scalable. We've already gone back to the drawing board and specifically designed it from the ground up, to be scalable with the size of our environment moving forward.
We do not have any problems with the product. It solves our problems. We now know if something is on the console and if there really is a problem. Before this, we had a lot of false positives. It digs into the problems and then at the end it just drops it.
This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful.
It is stable. I don't have any problems with this product and upgrades are very easy because it's just click two buttons and next, next, next, finish.
The most valuable feature would be the ability to plug into the data feeds that we have and pull information from physical hardware as well as the virtual layer. The best feature is the visualization of what's going on, so we can take a very quick look and see if there are any issues that stand out.
It has reduced the time it takes to troubleshoot issues. We have customers trying to pinpoint and isolate issues using vROps. The information it provides helps them to pinpoint the issue a lot faster and resolve anything a lot quicker as well. They have a lot less downtime.
Improvements could be made in the building feature since there isn't a real building feature associated with the product. We require a building feature to integrate with other solutions.
vRealize Orchestrator is an expensive tool.
There are some shortcomings. There are bugs with opening support.
vCloud Director isn't cheap.
Technical support is something that we've had problems with in the past. Across all the VMware solutions we have not always had the best response from support. To be fair a lot of the issues that came up for us have been quite niche but it seems that in terms of release cycles they introduced a lot of bugs and it's a lot of stuff that support generally has to work quite hard on. There have been cases when we've logged critical priority issues and not had responses in time. I think support is something that can be worked on.
If I just need to look for something quickly, it's quite difficult to find it with the way it's set up now. They should make the search button better.
I would like to see mode accessory recovery and integration with SD-WAN.
Initially, the setup was complex.
They can change the interface for the 6.7 vSphere that would make it more simple and more friendly. I think changing the interface of the operations manager would be good. It's friendly to use right now but it would simplify it more.
The whole interface is like an information overload, it just bombards me with messages, warnings, and alerts. When I follow through on the majority of these messages, I realize that I'm really just wasting time because they're not really real problems.
With our environment right now, stability is the one sticking point. There hasn't been a great deal of handholding in between the different versions, so we've run into problems with there being what I would call "more than just the average change between versions" and it's caused a loss of data for us in the past.
Technical support is good, once you pass the first level.
I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved.
When you are at your lowest, support is pretty bad. They ask you dumb questions but when you come to second and upper service desk, it is much easier and much better to talk to and resolve the issue.
As they're able to add in more vendors for hardware to be able to pull information from different firewalls, switches, or other vendors, I would like to see where we can get more of a complete view of what's going on in the network. That would make this solution better.
The integration points can use improvement. We currently use a lot of third-party management packs to get insights for SQL, HP or Dell EMC. If we could have more integration built in as a standard feature that would make it slightly better.
Pricing and Cost Advice
The solution is costly, efficient, and robust versus alternative solutions.
We are able to provision new clients faster. Every month, we take on more customers.
It enables us to provision new clients more quickly.
It is better than other solutions out there when it comes to cost.
We did an enterprise license agreement with our VMware partner and put this in our bundle. We tried it and loved it, so we use it now.
I have reduced the time to troubleshoot for my customers.
We would like to build custom dashboards in the standard license. Right now, this is available in the enterprise license, not the standard license.
We have seen good ROI results. It has made our lives easier.
Our budgets are always tight. We would like to have more features at lower licensing levels for easier access to them.
We have seen huge ROI. It has certainly reduced troubleshooting.
If the VMs were trimmed, then we wouldn't have to buy as much software/hardware, and this means less licenses. While most of it is VMware licenses, which are relatively cheap, there are SQL licenses for Microsoft, and this is where we could start saving a lot of money.
The solution has helped to reduce the time to troubleshoot issues.
out of 56 in Cloud Management
Average Words per Review
out of 56 in Cloud Management
Average Words per Review
Compared 61% of the time.
Compared 7% of the time.
Compared 5% of the time.
Compared 26% of the time.
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Compared 13% of the time.
Also Known As
|vCenter Operations Manager, VCOPS, vRealize Operations|
VMware vCloud Director provides software-defined services for data centers in the form of virtual data centers. Computing, networking, security, and storage are all virtualized when you deploy this solution. The result is that users will get to enjoy infrastructure that is operationally ready in a matter of minutes without needing to install and configure any physical infrastructure.
Automate IT operations management, manage performance and gain visibility across physical and virtual infrastructure with VMware vROps. It proactively identifies and solves emerging issues with predictive analytics and smart alerts, ensuring optimum performance and availability of applications and infrastructures across vSphere, Hyper-V, Amazon and physical hardware.
Learn more about vCloud Director
Learn more about VMware vRealize Operations (vROps)
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Comms Service Provider33%
Financial Services Firm14%
Comms Service Provider6%
Marketing Services Firm12%
Comms Service Provider12%