We performed a comparison between Vision Helpdesk and Zendesk based on real PeerSpot user reviews.
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Vision Helpdesk is ranked 38th in Help Desk Software while Zendesk is ranked 10th in Help Desk Software with 57 reviews. Vision Helpdesk is rated 10.0, while Zendesk is rated 8.2. The top reviewer of Vision Helpdesk writes "The multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". On the other hand, the top reviewer of Zendesk writes "Straightforward, very transparent, and very well organized". Vision Helpdesk is most compared with ServiceNow and BeyondTrust Remote Support, whereas Zendesk is most compared with ServiceNow, JIRA Service Management, Atlassian Confluence, Freshservice and Microsoft Dynamics CRM.
See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.
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