We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and VMware Horizon based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The tool helps me to connect with some apps of our company and resolve the tickets."
"It virtualizes the application on your desktop."
"The remote desktop feature allows employees to work from home."
"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"For our company's customers, I feel that the product is stable."
"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
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"We like that VMware is the top competitor in virtualization."
"It is stable and easily scalable."
"We use VMware Horizon to digitalize environments."
"I appreciate the ability to have a more centralized environment."
"The most valuable feature of VMware Horizon 7 is its ease of use."
"The thin image offers efficiency and stability for the system, which is not always available in other alternatives."
"The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility."
"VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"Using the app layering feature can be quite difficult and cumbersome."
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"I would like to see the VDP or other features for backing up the VMs."
"There are some issues with RAM in the system."
"The initial setup may be a little difficult for those with no experience."
"Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."
"What I would like to see improved is not so much about the product. It's more about how to get information about products. It's always too much sales pitching and fancy works and stuff."
"The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features."
"There is room for a more cost-effective pricing structure, as it could be more affordable."
"VMware Horizon 7 could improve by supporting the active-active data center. At this time we are only deploying it in the production environment. Our customer is considered to deploy the VMware Horizon 7 to a secondary data center, but we found out that it cannot fully support the user in the deployment in the active-active data center. Any improvement on this would be beneficial."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, VMware Player and VMware Horizon Cloud. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon report.
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