VNC Connect vs Zoho Assist comparison

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RealVNC Logo
2,792 views|2,569 comparisons
100% willing to recommend
Zoho Logo
317 views|64 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between VNC Connect and Zoho Assist based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."

More VNC Connect Pros →

"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features.""It is a scalable solution. ""Technical support is easy to reach."

More Zoho Assist Pros →

Cons
"We occasionally have issues with the graphic software of the interface."

More VNC Connect Cons →

"Support could be more knowledgeable.""They do have some glitches in the microphone and speaker, especially during remote access.""It could be integrated with IT management tools."

More Zoho Assist Cons →

Pricing and Cost Advice
Information Not Available
  • "Its scalability depends on the business model we purchase."
  • More Zoho Assist Pricing and Cost Advice →

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    Top Answer:The pricing is very cheap. It is very reasonable compared to other applications while being just as flexible and compatible.
    Top Answer:They should provide a live version of the solution to our remote agents. Also, there could be integration with IT management tools. It would be helpful for us in PC management, software management… more »
    Ranking
    16th
    out of 44 in Remote Access
    Views
    2,792
    Comparisons
    2,569
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    21st
    out of 44 in Remote Access
    Views
    317
    Comparisons
    64
    Reviews
    3
    Average Words per Review
    404
    Rating
    8.7
    Comparisons
    Learn More
    Overview

    Intuitive remote control
    Use the mouse and keyboard (or touchscreen) in front of you as though they belong to the remote computer.

    Send special keys and combinations such as Ctrl-Alt-Del, and copy and paste text in either direction. Type in confidence that characters will be interpreted correctly, whatever your platform, keyboard or input language.

    Tried and tested performance
    As the original inventors of VNC® technology, we know how to create a responsive screen sharing experience that's as good as being there.

    Our patent-protected technology automatically optimizes to the speed of your network, and is especially effective in low-bandwidth and high-latency environments.

    Cross-platform support
    PC to PC and mobile to PC across Windows, Mac, Linux, Raspberry Pi, iOS and Android.

    With an Enterprise subscription, you also get a key to install our VNC® 5.x software on a wide range of older and UNIX operating systems too, so your legacy hardware remains accessible.

    Attended and unattended access
    Connect whether remote computer owners are present or not.

    Remotely access your own computers, monitor or patch equipment in the field, support customers or colleagues, and much more. Learn about the many ways our customers use VNC® Connect.

    Direct and cloud connectivity
    Our cloud service automatically brokers cloud connections between devices wherever they are.

    So you don’t need to rely on a VPN, or conduct complex and insecure port-forwarding and firewall configuration.

    With an Enterprise subscription, you can establish direct connections as well (or instead), perfect for locked down or offline network environments. For more information, start with our document cloud versus direct.

    Pre-install or connect on demand
    Add device access to your subscription, install VNC® Connect on every device you own or manage, and enable access by anyone at any time.

    Alternatively, add instant support to your subscription and connect in seconds on demand, leaving no footprint. Or add both capabilities, and cover every remote access use case.

    File transfer, printing and chat
    During a session, you're not restricted to just interacting with the remote screen.

    You can transfer files in either direction, print files directly to a printer where you are (rather than to a printer attached to the remote computer), and securely chat with other users connected at the same time as you.

    Secure by design
    VNC® Connect is built from the ground up with security in mind, to balance the control you need with the privacy that compliance requires.

    Sessions are encrypted end-to-end using up to 256-bit AES encryption. Authentication is mandatory at the point of connection and never delegated to the cloud. Protect your computers with multi-factor authentication, single-sign on (SSO), granular access control and rich session permissions.

    Multilingual support
    VNC® Connect is available in French, German, Spanish and Brazilian Portuguese as well as English, with more translations on the way.

    Connect-Features-TeamManagement.png
    Online team management
    Manage remote computers, the people you invite into your team to share remote access with, and their roles and permissions from one central location.

    Remote deployment
    With an Enterprise subscription, you can deploy VNC® Connect in bulk, offline or remotely using your standard enterprise tooling.

    In addition, you can configure VNC® Connect remotely using policy, and lock it down to prevent change.

    Virtual desktops under Linux
    With an Enterprise subscription, you can create virtual desktops on Linux computers.

    This might be useful to enable visual remote access to headless Linux systems, or provide separate workspaces for simultaneous users of a shared resource.

    Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

    Sample Customers
    Telesat Canada, St. Anthony's School, Pratt and Whitney, City of Sacramento
    Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company30%
    Computer Software Company12%
    Government7%
    Comms Service Provider5%
    VISITORS READING REVIEWS
    Educational Organization88%
    Real Estate/Law Firm2%
    Financial Services Firm2%
    Computer Software Company2%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise10%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise87%
    Large Enterprise9%
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    VNC Connect is ranked 16th in Remote Access while Zoho Assist is ranked 21st in Remote Access with 3 reviews. VNC Connect is rated 9.0, while Zoho Assist is rated 8.6. The top reviewer of VNC Connect writes "Reliable and trustworthy remote access software, with responsive technical support ". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". VNC Connect is most compared with OpenText Exceed TurboX, Apache Guacamole, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Dameware Remote Support and Parallels Access, whereas Zoho Assist is most compared with .

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.