Compare Vonage Contact Center vs. West Unified Communications as a Service

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Ranking
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17
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Views
66
Comparisons
19
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Also Known As
NewVoiceMedia
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Vonage
West
Overview

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
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West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.
Offer
Learn more about Vonage Contact Center
Learn more about West Unified Communications as a Service
Sample Customers
FCR MediaSentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians

Vonage Contact Center is ranked 13th in Contact Center as a Service (CCaaS) while West Unified Communications as a Service is ranked 11th in Contact Center as a Service (CCaaS). Vonage Contact Center is rated 0.0, while West Unified Communications as a Service is rated 0.0. On the other hand, Vonage Contact Center is most compared with , whereas West Unified Communications as a Service is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.