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Vonage Contact Center vs West Unified Communications as a Service comparison

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Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Executive Summary

We performed a comparison between Vonage Contact Center and West Unified Communications as a Service based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS).
To learn more, read our detailed Contact Center as a Service (CCaaS) Report (Updated: March 2024).
Download the complete report
768,578 professionals have used our research since 2012.
Ranking
14th
out of 22 in Contact Center as a Service (CCaaS)
Views
60
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
21st
out of 22 in Contact Center as a Service (CCaaS)
Views
10
Comparisons
6
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.
Comparisons
Also Known As
NewVoiceMedia
Learn More
Vonage
West
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Overview

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
Get a demo

West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.
Sample Customers
FCR Media
Sentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

Vonage Contact Center is ranked 14th in Contact Center as a Service (CCaaS) while West Unified Communications as a Service is ranked 21st in Contact Center as a Service (CCaaS). Vonage Contact Center is rated 0.0, while West Unified Communications as a Service is rated 0.0. On the other hand, Vonage Contact Center is most compared with , whereas West Unified Communications as a Service is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.