Most Helpful Review
Use Zscaler Cloud Firewall? Share your opinion.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The reports are detailed."
"The most valuable feature for small and medium businesses is the support for various protocol proxies."
"The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice."
"The Dimension control, the one-spot reporting and control, has been nice. It's been easy to go in and make sure people are doing what they're supposed to be doing and that only the right stuff is getting in."
"I like the High Availability features of the newest ones I'm using because they allow a firewall to fail and still be up and running."
"I like their management features a lot. Their System Manager server as well the System Manager software make managing them, and tracking changes, very easy and complete."
"The most valuable are the VPN and proxy features."
"It's pretty simple to understand when you want to do any diagnostics on your network. If you want to go in and see what packages are having trouble getting through, what's being held, stalled, etc., it's very easy to use in that way."
"The solution offers good sandboxing."
"Once you have Zscaler running you have access to configure it however you want."
"Includes advanced tech protection."
"This solution needs the option to add an external hard drive."
"It would be wonderful if the WatchGuard team develops nice products for threat intelligence."
"We bought Firebox four or five years ago, and with the first version I had to reboot it every two or three months for no apparent reason. We upgraded last year to the M370 and it's been running, but it is rebooting from time to time. I don't know why."
"A 12-hour power outage... got our batteries."
"The documentation for the System Manager/Dimension configuration, could be a little bit clearer... The use case where you have multiple sites with multiple firewalls, and one site that has the System Manager server and the Dimension server, wasn't really well defined. It took me a little bit of digging to get that to actually work."
"It's very hard to get information from their website, for exactly what I need to do. Sometimes I end up having to open a lot of support tickets... It's a navigational issue which makes it hard to find what I'm looking for and it's just so broad."
"One other shortcoming is that there is no backup for it. We really haven't figured out how we might solve that problem. We may want to put a duplicate in... With WatchGuard, we just have the one box. If that were to fail, we'd probably be really hurting."
"We use WatchGuard to manage our failover for internet. If a primary internet goes down, it does a failover to the secondary the internet. However, what it doesn't do so well is that if the primary internet has a lot of latency but it's not completely down, it doesn't do a failover to the backup in a timely manner."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Because it's on cloud, it doesn't allow application of extra settings."
"Data Leak Prevention is only for web filtering and there is no protection for email."
Pricing and Cost Advice
"The subscription that was purchased is for three years, but it is usually for one year at a time."
"The cheapest configuration, for maybe five people, is approximately $500."
"The price is so small that I don't pay attention to it anymore. I think we pay a few thousand dollars for two to three years, so about $100 per month. That's for all of our users. There is an additional cost if we want to go with a deeper licensing model, but we just pay for antivirus, IPS, and main product support."
"I haven't seen the pricing since 2017, but it was competitive. SonicWall, Barracuda, and WatchGuard were all about the same price when we did our last pricing."
"Each one, for the primary unit, was $8,600 and the High Availability unit was $2,000. That's with three years of subscription and support and the Total Security Suite."
"We only license our corporate one and the one we have at our DR site, we don't worry about the branches. It doesn't pay for us to license the ones at the branches. What they charge for what they call basic maintenance is extremely high for those little fireboxes."
"The two larger devices are about $1,000 each and the smaller ones are about $500 or $600 each... It's cheaper and you have more control because it's self-managed."
"The cost three years ago was about $800."
Information Not Available
Questions from the Community
Top Answer: We are providing our services to all WatchGuard customers in the region.
Top Answer: We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.
Top Answer: We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
Top Answer: Once you have Zscaler running you have access to configure it however you want.
Top Answer: Cost is about the same whether it's on-prem or on cloud. Initial cost is higher with an on-prem solution and with cloud there are additional fees for configuring extras.
Top Answer: The only thing that might be improved would be to enable application of different settings. It's really the difference between having it on premises or on cloud. If you have a next gen firewall from… more »
out of 13 in Unified Threat Management (UTM)
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out of 45 in Firewalls
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WatchGuard's approach to network security focuses on bringing best-in-class, enterprise-grade security to any organization, regardless of size or technical expertise. Ideal for SMBs and distributed enterprise organizations, our award-winning Unified Threat Management (UTM) appliances are designed from the ground up to focus on ease of deployment, use, and ongoing management, in addition to providing the strongest security possible.
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.
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|Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence||Zenith Live, Azure, Carlsberg Group|
Comms Service Provider30%
Computer Software Company18%
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WatchGuard Firebox is ranked 2nd in Unified Threat Management (UTM) with 37 reviews while Zscaler Cloud Firewall is ranked 29th in Firewalls with 3 reviews. WatchGuard Firebox is rated 9.0, while Zscaler Cloud Firewall is rated 8.0. The top reviewer of WatchGuard Firebox writes "Geolocation allows us to lock down certain policies to only U.S. IPs". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "Good sandboxing and URL filtering with capability to scale". WatchGuard Firebox is most compared with Fortinet FortiGate, Sophos XG, SonicWall NSA, pfSense and Meraki MX, whereas Zscaler Cloud Firewall is most compared with pfSense, OPNsense and Cisco Firepower NGFW Firewall.
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We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.