WatchGuard Firebox vs Zscaler Internet Access comparison

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Fortinet Logo
123,063 views|89,961 comparisons
90% willing to recommend
WatchGuard Logo
18,639 views|14,396 comparisons
95% willing to recommend
Zscaler Logo
15,932 views|10,470 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between WatchGuard Firebox and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed WatchGuard Firebox vs. Zscaler Internet Access Report (Updated: July 2019).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is user friendly, and has all the features you need.""The features that I have found most valuable are the SD-WAN and their IP4 policy.""The reporting you receive out of this appliance is excellent. You will not need an external management system.""The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful.""The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known.""We use a lot of function on the IPS and it works well for us.""The SD-WAN function is very developed. It has SD-WAN functionality with security features in one device. We can manage from one single console SD-WAN and the security policy.""FortiGate is flexible and easy to use."

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"Simple to move settings between WatchGuard boxes.""The solution has many security features. We have an intrusion provision system and filtering and block filtering.""If you just plan to use WatchGuard Firebox in your office and not publicly, then it is okay to purchase it. With WatchGuard Firebox, you can manage your users and permissions while also taking care of the basic setup phase in your office.""The most valuable feature for small and medium businesses is the support for various protocol proxies.""The set up of the VPN is pretty straightforward. Being able to build VPNs on the fly for certain users, if need be, is also valuable.""​Efficient to setup, run, and maintain. Saving man hours and cost in the process.""It's very easy to use, especially compared to similar products. A lot more users use the WatchGuard appliance now than use the SonicWall appliance because of the ease of usability.""I could still keep the data rates really high, up near the two gigahertz data speeds, without compromise on the security perimeters being acted simultaneously."

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"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough.""The VPN is valuable, as the whole technology is very different from a traditional VPN.""The solution is scalable and stable.""Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy.""The solution has reduced cyberattacks.""The security is excellent.""The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it.""One feature that is valuable to me from an implementation point of view is that it's very easy to implement."

More Zscaler Internet Access Pros →

Cons
"The logs need to be better. They need to be more visible and easier to access.""Improvement is needed in the Web Filter quotas to restrict users with allocated quotas.""To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution.""The initial setup and configuration are not intuitive and require training.""Cisco Meraki products are rising very quickly in the cloud and the connected era. Meraki products offer much better ROI, upgradability, and manageability.""Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate.""Some configuration elements cannot be easily altered once created.""Fortinet FortiGate needs to improve the logging and reporting. Additionally, the next-generation application's policies should be improved. When they were released they had bugs."

More Fortinet FortiGate Cons →

"When working with WatchGuard, specifically in configuring Panda Security on the portal for the first time, it was challenging for me.""A 12-hour power outage... got our batteries.""I would like to see more tutorials on setting up the Firebox.""There is a slight learning curve.""I would like to see more training become available for us.""I would like to see more simplified management of the firewall... It's a complicated system to use.""An area for improvement is that when we use a web administration link, there is no security.""The area where I think this product can be improved is the user interface and the reporting. It can be quite difficult to find the correct logs and to actually find out what is going on. The digging can be time-consuming."

More WatchGuard Firebox Cons →

"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers.""The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.""Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""The interface for administration could be better. They should upgrade the management portal.""​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​""If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal.""In terms of user experience, it could be better."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Very competitive pricing regarding throughput compared to other alternatives."
  • "Cheap."
  • "The subscription that was purchased is for three years, but it is usually for one year at a time."
  • "The cheapest configuration, for maybe five people, is approximately $500."
  • "The price is so small that I don't pay attention to it anymore. I think we pay a few thousand dollars for two to three years, so about $100 per month. That's for all of our users. There is an additional cost if we want to go with a deeper licensing model, but we just pay for antivirus, IPS, and main product support."
  • "I haven't seen the pricing since 2017, but it was competitive. SonicWall, Barracuda, and WatchGuard were all about the same price when we did our last pricing."
  • "Each one, for the primary unit, was $8,600 and the High Availability unit was $2,000. That's with three years of subscription and support and the Total Security Suite."
  • "We only license our corporate one and the one we have at our DR site, we don't worry about the branches. It doesn't pay for us to license the ones at the branches. What they charge for what they call basic maintenance is extremely high for those little fireboxes."
  • More WatchGuard Firebox Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite… more »
    Top Answer:We are providing our services to all WatchGuard customers in the region. 
    Top Answer:We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our… more »
    Top Answer:We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    WatchGuard Firebox is a versatile security solution primarily used for security purposes such as firewalling, VPN, and protecting networks from outside and inside threats. It is also used for routing, multi-factor authentication, vulnerability management, and segregating industrial networks from corporate networks. 

    The product is praised for scalability, stability, user-friendliness, reasonable pricing, and good technical support. Some users use it for web filtering and hosting web pages, while others – for remote access connections and mobile VPNs. Firebox offers great protection, good performance, and flexibility without licensing limitations.

    WatchGuard Firebox Features

    WatchGuard Firebox has many valuable key features, including:

    • Policy management
    • Strong security
    • High performance
    • Network configuration for multiple clients
    • Built-in SD-WAN
    • Application control
    • Threat detection and response
    • Network discovery
    • Intuitive interface

    WatchGuard Firebox Benefits

    Some of the benefits of using WatchGuard Firebox include:

    • IT administrators can create and implement policies for content filtering, VPNs, and network inspections.
    • The solution is easy to set up, manage, and maintain.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by WatchGuard Firebox users.

    PeerSpot user Kelly C., IT Manager at a hospitality company, mentions, “One of the most valuable features is the Gateway AntiVirus. We scan all traffic as it's coming through. We also use spamBlocker to scrub spam. We use content filtering, which is critical in any corporate environment to make sure that people don't surf things they're not supposed to. WatchGuard has a very easy VPN and branch office VPN setup, so we use those pretty extensively too.It's very easy to use. In terms of performance, WatchGuard has always worked well for us. Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change.”

    A Director of Information Technology at a retailer says, “Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager. It's a stable platform. The devices are pretty rock-solid.”

    Jason M., IT Director at a healthcare company, explains, “The policy monitoring and allowing different traffic flows are the most useful features for us; regulating which traffic comes in and out. In terms of the throughput and performance, we don't have a problem or any bottleneck there. We downgraded the size of our appliance because we're a small facility, and what we had before was actually too big. The one we are now going with seems to be doing a great job.” He also adds, “The management feature is pretty nice.”

    Steve R., President and Owner at Peak Communication Systems, Inc., comments, "It saves us time in the respect that we now have the template built for it so we can get in and get it done. We've had much less problems supporting Voice over IP technologies from different companies. Because our client base has grown over the years, we're probably saving 20 to 30 man-hours a month now that we've got this on a good stable level."

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company18%
    Construction Company11%
    Computer Software Company7%
    Real Estate/Law Firm5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider12%
    Government6%
    Educational Organization6%
    REVIEWERS
    Comms Service Provider31%
    Computer Software Company15%
    Pharma/Biotech Company12%
    Financial Services Firm12%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company14%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business65%
    Midsize Enterprise22%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise19%
    Large Enterprise39%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    WatchGuard Firebox vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about WatchGuard Firebox vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    767,847 professionals have used our research since 2012.

    WatchGuard Firebox is ranked 13th in Firewalls with 78 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. WatchGuard Firebox is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our WatchGuard Firebox vs. Zscaler Internet Access report.

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    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.