We performed a comparison between WhatsUp Gold and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The user interface is good enough."
"The threshold alerting is the most valuable feature."
"WhatsUp Gold is very easy to deploy."
"The documentation is very good."
"It handles the basics of monitoring."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The most valuable feature is the monitoring of resources."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"The pricing of the product is reasonable."
"We are able to do problem determination on runaway processes."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"It's a flexible solution."
"Zabbix is an excellent performance monitoring tool."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"The initial setup, while not simple, is easier than other products."
"The Wi-Fi side needs improvement."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Regional product team support is not very good."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"You have to invest a few days to become an expert in this solution."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"Zabbix technical support is sold separately."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
"For us, the initial setup was complex"
WhatsUp Gold is ranked 36th in Application Performance Monitoring (APM) and Observability with 22 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. WhatsUp Gold is rated 7.8, while Zabbix is rated 8.2. The top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". WhatsUp Gold is most compared with SolarWinds NPM, Grafana, PRTG Network Monitor, Nagios XI and ManageEngine OpManager, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our WhatsUp Gold vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
