We performed a comparison between Adobe Workfront and Zoho Projects based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"The intake feature is the most valuable in Workfront."
"Monitoring the progress of projects and tasks is very effective."
"The tool is very user-friendly."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Zoho Projects is very flexible and user-friendly."
"We can customize the tool."
"We were able to track each department's work and what they were doing inside the actual department. Gantt charts are useful to track departmental progress and operation, or we are that item stuff."
"While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control."
"It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects."
"It is a scalable solution."
"The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need."
"We can integrate Zoho Projects with Zoho CRM."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"The solution's visualization feature could be user-friendly."
"Workfront's reporting capabilities must be improved."
"We were having some difficulties creating different kinds of reports and dashboards."
"Sometimes there are glitches when we are reviewing an interactive proof."
"Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past."
"It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved."
"The telephone support provided by the support team should become better."
"The solution should improve on integration and customization."
"The solution’s interface should be improved."
"The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced."
"We'd like to have milestone features."
"Sometimes the solution does not work."
Adobe Workfront is ranked 9th in Project Management Software with 31 reviews while Zoho Projects is ranked 13th in Project Management Software with 14 reviews. Adobe Workfront is rated 8.4, while Zoho Projects is rated 8.0. The top reviewer of Adobe Workfront writes "A Highly Stable and Reliable Enterprise Work Management Solution ". On the other hand, the top reviewer of Zoho Projects writes "A scalable solution with great features that enable efficient collaboration". Adobe Workfront is most compared with Jira, Wrike, Asana, Smartsheet and JIRA Portfolio, whereas Zoho Projects is most compared with Trello, monday.com and Jira. See our Adobe Workfront vs. Zoho Projects report.
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