Compare Zabbix vs. Zenoss Service Dynamics

Zabbix is ranked 1st in Network Monitoring Software with 10 reviews while Zenoss Service Dynamics is ranked 35th in Network Monitoring Software with 1 review. Zabbix is rated 9.2, while Zenoss Service Dynamics is rated 9.0. The top reviewer of Zabbix writes "Reasonable network monitoring which works okay if you don't mind the glitches". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Custom built integration feature enables you to see the especially critical items". Zabbix is most compared with Centreon, Nagios XI and Icinga, whereas Zenoss Service Dynamics is most compared with Zabbix, Splunk and PRTG Network Monitor.
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4,719 views|3,604 comparisons
Most Helpful Review
Use Zenoss Service Dynamics? Share your opinion.
Find out what your peers are saying about Zabbix, Paessler AG, Nagios and others in Network Monitoring Software. Updated: August 2019.
366,593 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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Simple network monitoring that is easy to install and manage.Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold.We use it to monitor and manage our servers.Every new asset placed in the environment can be automatically detected, predicting human failures.It can send messages to our ticketing system.It has good graphs of what is going on within the operating system.​We are able to do problem determination on runaway processes.

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The custom built integration is one of the most valuable features because you can see all the especially critical items.

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Cons
I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance.I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this.Correlation of events would be a wonderful addition.​I would like to better be able to monitor Oracle processes.​

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There was a problem with Zenoss and storage monitoring.

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Pricing and Cost Advice
At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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It is free, which allows us to reduce costs.It is worth every cent to pay or even study to do your own installation.

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Also Known As
PRTG
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Paessler AG
Zabbix
Zenoss
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

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Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust BankBodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
REVIEWERS
Comms Service Provider13%
Financial Services Firm13%
Construction Company9%
Marketing Services Firm4%
VISITORS READING REVIEWS
Software R&D Company27%
Comms Service Provider11%
Government7%
Manufacturing Company6%
REVIEWERS
Financial Services Firm18%
University9%
Energy/Utilities Company9%
Software R&D Company9%
VISITORS READING REVIEWS
Software R&D Company20%
Comms Service Provider14%
Financial Services Firm9%
University7%
No Data Available
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise32%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business34%
Midsize Enterprise10%
Large Enterprise56%
REVIEWERS
Small Business41%
Midsize Enterprise19%
Large Enterprise41%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise16%
Large Enterprise68%
No Data Available
Find out what your peers are saying about Zabbix, Paessler AG, Nagios and others in Network Monitoring Software. Updated: August 2019.
366,593 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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