Compare Zendesk Guide vs. Zendesk Support

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Zendesk Guide Logo
3,874 views|3,381 comparisons
Zendesk Support Logo
25 views|20 comparisons
Ranking
26th
out of 52 in Help Desk Software
Views
3,874
Comparisons
3,381
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
42nd
out of 52 in Help Desk Software
Views
25
Comparisons
20
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2020.
442,764 professionals have used our research since 2012.
Popular Comparisons
Compared 39% of the time.
Compared 16% of the time.
Compared 4% of the time.
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Zendesk
Zendesk
Overview

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.

Offer
Learn more about Zendesk Guide
Learn more about Zendesk Support
Sample Customers
Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of PennnsylvaniaMailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Top Industries
REVIEWERS
Computer Software Company27%
Financial Services Firm14%
Construction Company9%
Non Profit9%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider12%
Media Company8%
Construction Company6%
No Data Available
Company Size
REVIEWERS
Small Business39%
Midsize Enterprise41%
Large Enterprise20%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2020.
442,764 professionals have used our research since 2012.
Zendesk Guide is ranked 26th in Help Desk Software while Zendesk Support is ranked 42nd in Help Desk Software. Zendesk Guide is rated 0.0, while Zendesk Support is rated 0.0. On the other hand, Zendesk Guide is most compared with ServiceNow, JIRA Service Desk, Atlassian Confluence, TOPdesk and ManageEngine ServiceDesk Plus, whereas Zendesk Support is most compared with .

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.