ConnectWise Automate Room for Improvement

Elmira Iravani
Network Administrator at Hanatech
I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived. In the future, it would be nice if they also had a Service Desk integration between ConnectWise Manage and ConnectWise Automate. Some tickets should be automatically created in Automate and then passed to Manage. View full review »
Managing Director at a tech consulting company with 11-50 employees
The project management needs improvement and there's a section of the product called "configuration" that also needs to be improved. View full review »
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