ConnectWise Control Benefits

Managing Director at NETCB

Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.

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MC
Manager, Information Technology Service Operations at Lynnco

My group that uses it is my service desk and my level two support staff. Some level threes use it for connecting to servers, but this just because it's so much more convenient than RDP. We're able to use it to do screen-sharing sessions, troubleshooting, and resolving customer issues from our service desk and our level two desktop support personnel.

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Learn what your peers think about ConnectWise Control. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
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