The initial setup is easy. With no exaggeration, from the time you sign up for your free trial to when your instance is created, it takes less than 10 minutes per person.

It's just really a matter of how granular you want it to be, how many groups you have, and your group structure. I have fairly bad OCD, so I have subgroups on top of groups.

If you just want to use it out of the box and deploy an agent, you'll have the machines checking in easily within 10 minutes, then you can just sort them from there if you want to.

It is as simple as can be.

The initial setup was fairly straightforward. 

The solution’s initial setup was very straightforward.

The product is really easy to deploy.

The product's deployment phase can be done by just sending the user a link, who then needs to click on it to complete the installation process.

The solution can be deployed in a few minutes.

The initial setup is straightforward. In every setting, you have a GUI and you can see all configurations. You can choose which type of configuration you want and you're good to go.

The first step is to collect the requirements from the internal department, which provides support for external customers. It's important due to the fact that, when you are building an IT solution, it's important to know what exactly the needs of the internal customer may be. We did our research and looked at different options and did a demo to make sure it matched our requirements. 

A server for the on-prem version is needed and it's important to sync which one Linux and Microsoft Windows. We do recommend a Windows Server. Linux has its limits and limitations.  For us, after a major upgrade, we needed to migrate to Windows. You will need to understand your RAM, CPU and so on.

It's important to have a discussion with the network team and to have documentation that can be used for communication. The network setup must be done on firewalls, on the switches, and so on. When you have your network and your server, you can proceed with application installation. 

It happens quite fast. When you are installing, you must have the appropriate license. When calculating your license requirements, it's important to understand how big the workload is in your company in order to estimate which license will be appropriate.

If you want people to be notified via emails, you must set up SMTP servers. It's possible to do a white label web branded landing page that can be customized fully. Your information, brand, and custom colors can be added.  

For us, the deployment took three working days to set up. They have up-to-date and technically deep documentation, which allows us to do a fast setup. Only one integration was with the Active Directory to be able to authenticate users by their corporate credentials and it was done also in three days. It was quite easy as there was a graphical user interface that simplified the process.

We did not have a large deployment. We had 15 engineers which are supporting external clients. The deployment itself one person did it in three days. 

There isn't really any maintenance needed. There may be some occasional patching, however, that's basically it.  We tend to update the solution quarterly.

The initial setup is very quick. In fact, it can be set up in a matter of minutes. After setup, you can customize it quite significantly for your specific use cases.

After the initial configuration, we were probably up and running within ten to 15 minutes.

I'd rate the ease of implementation ten out of ten. 

There is no maintenance needed. It's a system that is maintaining itself. As updates come out, it updates automatically. Even the remote agents that are sitting at our customers are also updated automatically.

Our deployment only took about half a day. We wrote a PowerShell script and deployed it through Intune.

I found it very straight forward and easy to setup. Getting that initial access working properly for the consultant was a bit of a challenge, but it was a matter of following all the directions fully that ultimately allowed his to access the system properly.

Other than the issues I've pointed out in this review, ConnectWise works really well. We are pleased with the product, it does work.

Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing.

Initial setup was simple and straightforward. Just had a tough time with permissions and alerts.

The initial setup was pretty straightforward. I am using the hosted version, so there was no setup for me as the vendor does that.

The initial setup is straightforward. Once the portal for you is generated, then you just download the Clients onto the machine that you want to run on unattended support and that is it. It is fairly easy. Then one of their extensions allows a builder for the Control Client through your portal. This way any user that you are trying to support can just go to your site, click that link, and it will download the executable. They just install it, then that machine pops up within your portal. It is super convenient.

I found the initial setup fairly straightforward.

It was very easy to set up and also we were able to figure it out without even having any prior training or instructions. This tool is, literally, open and start working, with almost no learning curve.

The solution is actually extremely easy to set it up. It takes less than an hour to set up the framework. Then, if you want to brand it for your own organization, that takes a little bit longer because it depends on how many customized graphics you want to implement on the system. 

The initial setup was straightforward. It wasn't too complex for our team.

The deployment took us about two months in total. 

This was not just a quick installation of a software piece. We had to arrange with our customers and that sometimes takes a longer time as we have to get everything in order.

The initial setup was straightforward.

The initial setup was simple.

The initial setup was straightforward. We use cloud so there were no issues.

I thought it was a little bit difficult to set up, it was complicated. It seems a little bit difficult to set up and get started. Even the use seems a little difficult. But once you get started and understand it, it seems to be very functional.

I was not involved in the setup.

It's straightforward and easy to setup. We simply created and installed the Screenconnect remote access client on each client computer to be managed.

Initial setup is quite complex. It has long pages of settings, many pages of settings to change. Some settings that I require to change I cannot find there. It's complex to set up. I set it up pretty much the way I like it, but they could improve the menus, the setup.

ScreenConnect cannot be used in some circumstances. It's multi-user related. It's not very easy to use with people that don't speak English. The way you access it requires you have some basic knowledge of computers and English and so on. Some people do not have that. It's very difficult for them to start it. Other than that, I think it's okay.

It's very simple.

It seemed pretty straightforward. Sean, who is a consultant on higher-end stuff, did the setup for me. I watched him do it and it seemed pretty simple.

The initial setup was a breeze; easy and quick. The most complex thing that I have encountered was to find the right image sizes for our company logos. The whole system is now personalized for us, and our clients see our branding. This was very easy to setup and configure.

The installs are simplistic and quick. Just download the client and install with minimal prompts.

Yes, straightforward, because I just clicked on what I wanted and all options were easy to setup.

The initial setup is fairly straightforward.