ConnectWise Control Initial Setup

Robert Shofkom
Senior IT and Telecommunications Consultant Extraordinaire~ at a tech services company
Other than the issues I've pointed out in this review, ConnectWise works really well. We are pleased with the product, it does work. View full review »
Andy Warner
IT Manager
I found the initial setup fairly straightforward. View full review »
Senior Marketing Analyst at a comms service provider with 10,001+ employees
The initial setup is straightforward. Once the portal for you is generated, then you just download the Clients onto the machine that you want to run on unattended support and that is it. It is fairly easy. Then one of their extensions allows a builder for the Control Client through your portal. This way any user that you are trying to support can just go to your site, click that link, and it will download the executable. They just install it, then that machine pops up within your portal. It is super convenient. View full review »
Paul Christian
The initial setup was pretty straightforward. I am using the hosted version, so there was no setup for me as the vendor does that. View full review »
IT Manager
Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing. View full review »
The initial setup was straightforward. View full review »
IT Network Specialist
It seemed pretty straightforward. Sean, who is a consultant on higher-end stuff, did the setup for me. I watched him do it and it seemed pretty simple. View full review »
I thought it was a little bit difficult to set up, it was complicated. It seems a little bit difficult to set up and get started. Even the use seems a little difficult. But once you get started and understand it, it seems to be very functional. View full review »
Konstantin Chernitsky
System Administrator/Engineer
The initial setup was simple. View full review »
Dillon Simmons
Owner at a tech services company with 51-200 employees
The initial setup is fairly straightforward. View full review »
Sanjay Ahluwalia
Manager of Implementation and Support
The initial setup was straightforward. We use cloud so there were no issues. View full review »
Yes, straightforward, because I just clicked on what I wanted and all options were easy to setup. View full review »

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