ConnectWise Control Other Solutions Considered

Managing Director at NETCB

We actually looked at a couple of different solutions. We evaluated TeamViewer and we were not happy with TeamViewer at all due to the fact that it doesn't have any granular kind of detailing, from a compliance auditing perspective. It didn't meet our security requirements. The majority of our clients would not have allowed us to implement TeamViewer because a lot of our clients require extreme security. Most of them are governmental institutions and we are under extreme scrutiny in terms of auditing. We need to be able to play back events to demonstrate exactly when we had access to each system at the client site, et cetera. ConnectWise manages to provide all the necessities that we need from a security and compliance perspective.

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MC
Manager, Information Technology Service Operations at Lynnco

During our evaluation, we looked at ConnectWise, TeamViewer, and a third one. TeamViewer was a heavy favorite because it integrated with Intune.

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